Coordinator, Student Records and Reporting

Department : Registrar Salary : $43,001 - $51,000 Description : Job Summary The Coordinator of Student Records and Reporting is responsible for supporting the Registrar's Office in daily operations, management and maintenance of student records and reporting. This position is also responsible for special projects, such as implementing automated processes. Duties Resolves complex service issues with respect to the release of student records. Resolves misrouted request complaints, time-sensitive requests, and other sensitive matters in cases Maintains the accuracy of data in the student record module of the student information system and document imaging system Implements academic and administrative policies and procedures in the management of accurate student records Reviews and maintains student information in both online systems and printed records Responsible for organizational detail, set-up, and troubleshooting related to scheduling, registration, grading, end of term processing, and other maintenance to the student record Oversees all National Student Clearinghouse processes; degree verifications and student enrollment verification Manages file retention process and document imaging and organization of student records Assists in developing and implementing comprehensive student data file review procedures Maintains confidentiality of student records, adheres to the requirements of the Buckley Amendment, FERPA as it applies to student records Compiles, edits, and disseminates complex reports Manipulates student information system to generate reports Assists staff and students with questions regarding online registration and technology issues in regards to schedule changes, course withdrawals, faculty grading, administrative drop, etc Responds to student, staff and faculty inquiries and directs and refer students to appropriate academic support areas Serves as liaison to coordinate activities with internal and external contents Marginal Duties Performs other duties as assigned Supervisory Responsibilities Direct Reports: None Delegation of Work: N/A Supervision Given: N/A Qualifications Required Education: Bachelor's degree Required Experience: Minimum of three (3) years of related job experience License/Certification: None Required Preferred Qualifications None Knowledge, Skills and Abilities Knowledge: Knowledge of trends, issues, and accepted practices relevant to the position Skills: Candidates must have strong analytical and problem solving skills, as well as excellent interpersonal and communication skills Abilities: Ability to effectively communicate with a wide range of individuals and constituencies in a diverse community Work Location and Physical Demands Primary Work Location: Works in an office environment Physical Demands: Work is normally performed in a typical interior work environment which does not subject the employee to any unpleasant elements. Position is physically comfortable; individual has discretion about walking, standing, etc. Work environment involves minimal exposure to physical risks All positions at the University of Houston-System are security sensitive and will require a criminal history check. The University of Houston System and its universities are Equal Opportunity Institutions. Everyone is encouraged to apply. #J-18808-Ljbffr University of Houston