Customer Service Representative
$18 - $22 per hourParks Heating & Cooling Inc.
Job Description
Job Description
Parks Heating, Cooling, Plumbing & Electrical has been a leading provider of HVAC, Plumbing and Electrical services in the Charlotte Metro Area for over 50 years. We inspire our employees to be the best they can be. We anticipate the needs of our customers. We intend to make a positive contribution to the comfort and well-being of the people we serve by providing quality installation and service of heating and air conditioning systems.
Do it right the first time! “That’s the Parks Way”
We are actively seeking a Customer Service Representative in the Charlotte, NC area.
Reasons to Join Parks:
- Competitive pay and compensation
- Work from Home opportunities available following training period
- Company sponsored Medical, Vision, and Dental insurance
- 401k Plan with 3% company match
- Competitive environment with opportunities for advancement
Specific Duties & Tasks:
- Convert incoming customer calls into booked service appointments.
- Empathize & understand customer's urgent HVAC, plumbing, and electrical needs.
- Sell and renew maintenance plans
- Respond to customer requests, resolve issues and promote the Parks brand.
- Make outbound calls to renew maintenance plans, schedule service and routine maintenance calls
- Be professional and establish customer rapport, encouraging repeat business.
- Participate in training to boost booked calls and practice outbound calling.
- Adhere to the company’s plan for resolving customer complaints quickly and favorably.
- Maintain and update customer database with complete and accurate information.
Qualifications:
- Ability to make and receive a high volume of calls daily
- Develop a proven track record in customer service.
- IT competent; good typist and proficient with phone systems.
- Highly organized with exceptional follow-through abilities.
- Strong verbal, written and listening skills.
- Ability to build trust and demonstrate empathy.
- Personality that blends well with a fast-paced, goal-driven environment.
- Competitive individual contributor who also loves to win as a team.
- Highly motivated, flexible and great attitude on life.
- Previous experience in HVAC, plumbing, or electrical services is a plus
- Ability to achieve key performance goals
Benefits Offered:
- Opportunities for career growth and advancement
- Company sponsored Medical, Dental, and Vision plans
- Supplemental Life insurances
- Competitive salary
- Paid time off
- Paid holidays
- 401k Retirement Plan
Job Type: Full-time
Salary: $18.00 - $22.00 per hour plus performance-based bonuses
Experience level:
- 2 years call center.
Shift:
- Afternoon shift
- Evening shift
- Weekends
Weekly day range:
- May not be a traditional M-F position.
Work Location:
- In-person
- Office located in Indian Trail, NC
- Work from home opportunities are able to be earned based on performance
Vacancy posted 18 days ago
Similar jobs that could be interesting for youBased on the Customer Service Representative in Indian Trail, NC vacancy
- ...Customer Service Representative The Customer Service Representative is responsible for representing Anticimex Carolinas in a courteous, professional manner. The Customer Service Representative will develop positive relationships with our clients promoting Anticimex...Suggested
- ...knows how to build relationships, close business, and deliver an exceptional customer experience? Tony Griffin Allstate in Matthews, NC is looking for a Customer Service and Sales Representative to join our in-office team. We're looking for someone who already...SuggestedWork at officeLocal area
Anthony Griffin - Allstate Insurance
Matthews, NC4 days ago - ...with leads, generate quotes, and close new business Identify customer needs and recommend appropriate coverage solutions Build... ...relationships to drive retention and referrals Deliver a high level of service throughout the customer lifecycle Follow up on cross-sell,...SuggestedRemote work
Anthony Griffin - Allstate Insurance
Matthews, NC2 days ago - ...Job Description Job Description Customer Service & Dispatch Support Representative (CSR/DSR)Job Description Parks Heating, Cooling, Plumbing & Electrical has been a leading provider of HVAC, plumbing, and electrical services throughout the Charlotte Metro Area for...SuggestedWork from homeFlexible hours
Parks Heating & Cooling Inc.
Indian Trail, NC12 days ago - ...Vista Financial Services- Customer Service Representative Are you looking for a stable, full-time, entry-level position with career potential? If so, you've come to the right place! **We are currently hiring for our location at 6501 E Independence Blvd, Charlotte...SuggestedWeekly payFull timeCurrently hiringMonday to Friday
LoanMax Title Loans
Wesley Chapel, NC21 hours ago - ...and help retain The Auto Club Group's 14+ million members. Excellent Opportunities to Build a Career Path: The Branch Customer Service Representative can be the start of a long-term career with The Auto Club Group. Your position could lead to a rewarding career and...Hourly payFull timeWork experience placementWork at office
- ...This role is ideal for someone who is confident in sales, thrives in a virtual environment, and enjoys building relationships with customers across the country. If you’re self-motivated, goal-oriented, and looking for a position where you can earn well while working from...Remote workWork from home
Anthony Griffin - Allstate Insurance
Matthews, NC2 days ago - ...marketing shapes our brand’s public image and cultivates existing customer relations. Your cross-functional campaigns will expand the... ...events! While promoting our team, our insurance products/financial services, and the good we offer to our community, you also gain unique...
- ...Underwriters Insurance Agency is responsible for maintaining solid customer relationships by handling personal lines insurance coverage... ...insurance carriers, and fellow employees while conducting specific service and marketing activities. Benefits include: ~401(k)...Work from homeFlexible hours
- Harris Teeter in Indian Trail, NC is seeking a part-time Cashier/Customer Service Associate to help customers, operate the register accurately, and maintain secure handling of funds. You will assist at the service counter and ensure a pleasant shopping experience. When...Part time
- ...insurance professional who enjoys helping customers protect what matters most? We're... ...relationship-focused Insurance Sales Representative to join our team in Matthews, NC .... ...team dedicated to delivering exceptional service and helping customers find the right insurance...Work at office
Anthony Griffin - Allstate Insurance
Matthews, NCa month ago - At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and understand that people want to do business with people who care. That’s...Work at office
$36k - $56k
...Sales AssistantAs a licensed sales associate for Ross Insurance and Financial services, you are vital to our daily business operations and customers' success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and...For contractorsJessica Ross - State Farm Agent
Matthews, NC2 days ago$60k - $80k
...Farm Agent, you are vital to our daily business operations and customers' success. You grow our agency through meaningful customer... ...our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive...Flexible hoursMatt Dubyoski - State Farm Agent
Indian Trail, NC4 days ago- Infiniti of Charlotte is looking for a candidate for our Service Business Development Center. The purpose of this position is to increase... ...to ensure high show ratios * Composing professional emails to customers * Updating guest contact information on each call * Using...Hourly payFull timeTemporary work
Infiniti Of Charlotte
Matthews, NCmore than 2 months ago - ...roofing contractor, provides a full range of quality roofing services, including, commercial and industrial roofing, re-roofs, leak... ...We are currently seeking a Commercial Roofing Service Sales Representative our Indian Trail, NC location. The Service Sales Representative...Contract workFor contractorsWork at office
Melanson
Indian Trail, NC4 days ago - ...Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. As a Customer Service Representative, you...Weekly payTemporary workLocal areaFlexible hoursShift work
- ...Center Agent positions that will be responsible to: Answer calls in an efficient, courteous and accurate manner, while assessing customer needs and offering solutions; Demonstrate the desire to make customer's travel not only superior but memorable; Quickly identify and...Currently hiring
- ...person? Be a First Citizens person. Join our branch team and make a difference. The Sales and Service Representative is responsible for processing transactions and other customer service requests in the branch. Facilitates customer awareness and education of bank...Work at officeImmediate startShift work
First Citizens Bank
Indian Trail, NC3 days ago - ...Customer Service Representative The Customer Service Representative is responsible for delivering an exceptional customer experience and serving as the primary point of contact for customers. This role involves managing customer interactions, resolving inquiries, processing...Work at office
$22 per hour
Join to apply for the Customer Service Associate I role at Dollar Tree Stores 1 week ago Be among the first 25 applicants Join to apply... ...Service Specialist jobs in Indian Trail, NC . Customer Service Representative - State Farm Agent Team Member Customer Service...Full timeContract workPart timeWork at officeLocal areaWork from home$85k - $150k
...Family Service Counselor - Inside Sales Representative At Carriage Services , we are united by our purpose of creating premier experiences through innovation, empowered partnership, and elevated service. As a member of our team, you'll join a dynamic community dedicated...Full timeFlexible hoursCarriage Services
Matthews, NC17 hours ago$14 per hour
...you love interacting with people and making someone’s day better? Are you enthusiastic about helping others and looking for a customer service job where your attitude, effort, and personality truly matter? If so, Part‑Time Customer Service Associate (CSA) position at...Hourly payDaily paidPart timeFlexible hoursDay shiftAfternoon shift$69k
...Job Description Job Description Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position... ...communication and relationship-building skills Sales or customer service experience is helpful but not required Qualifications...Remote jobWork from homeFlexible hoursHMG Careers
Stallings, NC1 day ago$50k - $60k
...Job Description Entry Level Client Representative Forge Fidelity Group | Charlotte, NC... ...hands-on experience in client relations, customer engagement, sales, and leadership while... ...helping identify appropriate products and services Communicating client information,...Full timeForge Fidelity Group Inc
Matthews, NC1 day ago- ...the store which includes maintaining store cleanliness and recovery standards to deliver our Brand Promises. Deliver friendly customer service, help customers shop our store and find what they're looking for. Collects and disposes of trash following approved procedures...Local areaFlexible hoursNight shiftEarly shift
Michaels Stores
Matthews, NC17 hours ago - ...since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states. Primary Purpose: To provide fast, easy, flexible and friendly service to our customers through the achievement of Food Lion customer...Flexible hours
Food Lion
Matthews, NC3 days ago - ...maintain our high standards and provide fast and friendly service to our customers. Provide regular and predicable onsite attendance. Our... ...the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to...Weekly payFull timeTemporary workLocal areaFlexible hoursShift workNight shiftWeekend workAfternoon shift
Circle K Stores, Inc.
Indian Trail, NC3 days ago - ...Corner Pantry - Hiring for Store Clerk Position! Are you searching for a fun and dynamic workplace where your enthusiasm for customer service shines? Do you want to be part of a loving team that values convenience, safety, and career growth? At Corner Pantry, we...Relocation packageFlexible hoursNight shift
CORNER PANTRY, INC.
Matthews, NC2 days ago $24 - $28 per hour
Job Description Shop Helper / Painter / Fabricator Location: Matthews, NC Schedule: Monday- Friday, 4: 30 AM- 12: 30 PM, with overtime as needed Pay: $24 - $28 per hour, based on experience Job Type: Full-Time Job Summary We are seeking a dependable...Hourly payFull timeLocal areaMonday to FridayAtWork Group
Matthews, NC4 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Service Representative. Be the first to apply!
Related searches
- airport customer service agent Indian Trail, NC
- client experience specialist Indian Trail, NC
- customer service associate Indian Trail, NC
- customer success specialist Indian Trail, NC
- hospital customer service representative Indian Trail, NC
- customer service representative hiring Indian Trail, NC
- community service representative Indian Trail, NC
- client service representative Indian Trail, NC
- customer support representative Indian Trail, NC
- customer relations specialist Indian Trail, NC