Customer Experience Specialist
United Wholesale Mortgage
Mortgage Operations Specialist
United Wholesale Mortgage (UWM) is America's #1 mortgage lender and we're looking to fill an immediate need for Mortgage Operations Specialists.
MUST KNOW
- This is an 8-hour shift, Monday – Friday
- Requires 100% full-time, on-site attendance in Pontiac, MI
What We Need From You
Must Have Qualifications:
- High school diploma or equivalent
- No mortgage experience necessary
- Comfortable with technology (experience using dual monitors)
- Process oriented
- Comfortable talking with clients over the phone
- Ability to multitask and adapt to change
- Positive attitude and willingness to learn
- Strong attention to detail
- Experience in a professional or office setting
What You Will Be Doing
- Entering data
- Splitting and labeling loan packages
- Ordering verifications of income
- Verifying Social Security Numbers
- Indexing of loan conditions
- Ordering and uploading documents
- Loan verification
- Submitting summary report reviews
- Reviewing state and federal compliance
- Handling inbound and outbound calls
The Place & The Perks
United Wholesale Mortgage is firmly committed to excellence and empowers individuals to become the best version of themselves. We provide opportunities to individuals who want to excel within the mortgage industry. We are an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.
- Paid time off (PTO)
- Promotion and growth opportunities offered
- Comprehensive health, dental and vision benefits offered
- Weekly paychecks
- Free 24/7 gym
- Complimentary fruit and drinks
Disclaimer
All the above duties and responsibilities are essential job functions subject to reasonable accommodation and change. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Team members may be required to perform other or different job-related duties as requested by their team lead, subject to reasonable accommodation. This document does not create an employment contract, implied or otherwise. Employment with UWM is "at-will." UWM is an Equal Opportunity Employer. By selecting "Apply for this job online" you provide consent to UWM to record phone call conversations between you and UWM to be used for quality control purposes.
Vacancy posted 13 days ago
Similar jobs that could be interesting for youBased on the Customer Experience Specialist in Pontiac, MI vacancy
- Position Overview The Whisker Customer Experience Team is growing and we are continuing to build our CX Center of Excellence at Whisker HQ in Auburn Hills, MI. The CX Omnichannel Specialist role requires open availability, as most shifts will include evenings and weekends...SuggestedTemporary workWork at officeFlexible hoursShift workAfternoon shift
- ...Handling inbound and outbound calls Qualifications Must Have Qualifications: High school diploma or equivalent No Mortgage experience necessary Comfortable with technology (experience using dual monitors) Process oriented Comfortable talking with clients...SuggestedWork at office
United Wholesale Mortgage
Pontiac, MIa month ago - ...Job Description Job Description Customer Experience Specialist Position Summary We are in search of a Customer Experience Specialist to join our team in Bloomfield Hills, MI. This role serves as the primary contact for assigned accounts and ensuring that their...SuggestedTemporary work
Bloomfield Hills Company
Bloomfield Hills, MI21 days ago $69k
...valuable advice and services. Effective Communication Skills: your ability to connect with others is crucial. Sales or customer service experience is advantageous but not mandatory. Your Qualifications: Laptop or computer with camera is required. Possession...SuggestedRemote jobFull timeWork from homeFlexible hoursHMG Careers
Keego Harbor, MIa month ago- ...courses, sport fields and more. We pride ourselves on knowing our customers and their business better than anyone else and providing them... ..., we are passionate about delivering an outstanding customer experience and will stop at nothing to help our customers win. We know...SuggestedMinimum wageTemporary workLocal area
$70k - $100k
1-800 Hansons LLC is seeking a Customer Retention Specialist (Sales Focus) in Troy, Michigan. This full-time role involves engaging with customers... ...will have extensive customer service and sales experience, with strong problem-solving abilities. Potential earnings...Full time- ...certification rules and reporting, and partners cross-functionally to deliver measurable improvements in adoption, proficiency, and customer experience. Key Responsibilities: Curriculum Strategy, Certification Governance & Portfolio Management Own curriculum...Full timeImmediate start
Stellantis
Auburn Hills, MI14 hours ago - ...Job Description: + Models and delivers a distinctive and delightful customer experience. + Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience + Engages customers and patients...Hourly payTemporary workPart timeWork experience placementSeasonal workWork at officeLocal areaFlexible hoursShift workAfternoon shift
Walgreens
Waterford, MI3 days ago - ...Key Responsibilities Act as a customer advocate within the organization, ensuring high satisfaction levels. Respond to phone... ...& Skills Minimum of two years of customer service experience, preferably in a related industry. Strong ethical standards...Work at office
BY Recruiting
Clarkston, MI4 days ago $16 - $18 per hour
...Customer Solution Specialist Pay: $16.00-$18.00/HR Location: Troy, MI 48084 Job Type: Full-Time The client is a trusted, innovative... ...navigational instruction. The CSS will own the customer experience as they provide worldclass service by accurately assessing...Full timeTemporary workWork at officeMRINetwork
Troy, MI14 hours ago$20 per hour
...Orkin Customer Service Specialist If you're great at helping people, we've got the career for you. Are you a natural communicator who enjoys solving problems and creating great customer experiences? At Orkin, we'll turn your people skills and attention to detail into...Work at officeWork from homeWestern Pest Services
Troy, MI3 days ago- ...Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommendations Manage...Contract workLocal area
Dollar Tree
Bloomfield Hills, MI2 days ago $42k - $50k
...Insurance Customer Service Representative Are you a customer service professional looking for a great opportunity in insurance? You... ...customers. Our ideal candidate has previous customer service experience and has an excellent rapport with clients. If this sounds like...Start working todayWork at officeAllied Insurance Managers
Rochester Hills, MI21 hours ago- ...At UniFirst, we Always Deliver —for our customers and our people. As a Route Service Representative (RSR), you’ll be the face of UniFirst... ..., and introduce new garments and products to enhance their experience. • Drive Sales Growth: Identify upselling opportunities...Monday to FridayWeekend work
UniFirst
Pontiac, MI3 days ago - ...Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience Engages customers and patients...Hourly payTemporary workPart timeWork experience placementSeasonal workWork at officeLocal areaFlexible hoursShift workAfternoon shift
Walgreens
Waterford, MI1 day ago - ...of growth potential? If so, Guardian Industries is seeking a Customer Service Representative to join our Customer Service team in Auburn... ...Who You Are (Basic Qualifications) Customer Service experience Experience adhering to service and delivery deadlines...Work at officeVisa sponsorshipFlexible hours
Guardian Industries
Auburn Hills, MI2 days ago - ...Re-Bath is seeking a tech-savvy, customer-focused professional to support online reviews, customer follow-up, referrals, and brand content. This role combines customer experience, reputation management, and light marketing support across social media, email, and direct...Local area
BathWorks, Inc.
Troy, MI1 day ago - ...We are seeking a Customer Service Representative to join our team! As a member of our staff, you will be responsible for providing... ...members and guests, ensuring an exceptional "Judgement Free" member experience! Why you should join Planet Fitness: ~ Great growth...Local areaShift work
EPIC Fitness Group
Waterford, MI3 days ago $2,500 per month
...Customer Service Specialist About the OrganizationAt Chase Plastics, we're real people providing real solutions. It's something we've been... ...or ABILITY At least two (2) years of customer service experience is required. Experience in an industry related customer service...Full timeContract workPart timeWork at officeFlexible hoursChase Plastics
Clarkston, MI3 days ago- ...Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience Engages customers and patients...Hourly payPart timeWork experience placementSeasonal workWork at officeLocal areaFlexible hoursShift workAfternoon shift
Walgreens
Waterford, MI3 days ago - ...Freight Forwarding- Operations and Customer Service Agent Job Description We are the leading provider of worldwide smart end... ...is given in case of workflow overload QUALIFICATIONS, EXPERIENCE AND SKILLS • Graduate in any field • At least 3 years of...Work experience placementWork at officeLocal areaWorldwide
syncreon
Auburn Hills, MI4 days ago - ...SALES TEAM, TODAY!!!! The Sales Support Specialist plays a critical role in building and strengthening customer relationships by utilizing digital sales tools... ...company to ensure the customer has a seamless experience. Job Description Handle all customer...Work at officeLocal area
thyssenkrupp
Southfield, MI1 day ago - ...locations are consistently recognized for providing excellent customer service and we are excited to be adding to our team. We are currently... ...graduate or equivalent Up to two years of customer service experience; sales/retail sales experience preferred Skills/Abilities:...Full timeTemporary workHome officeFlexible hours
Genisys Credit Union
Auburn Hills, MI2 days ago - ...Position Overview: Customer Focused liaison promoting and implementing Functional Excellence in the CSR role. Provide domestic customer... ...management system and all applicable policies and procedures. Experience in SAP-R3 or equivalent, order entry, pricing, documentation...
Omni Inclusive
Auburn Hills, MI14 hours ago - ...About the job About The Role Rudyb Travel is seeking a Travel Customer Service Representative (Remote) to support clients throughout... ...follow‑up—ensuring a seamless, personalized, and high‑quality experience. This role is ideal for someone who is detail‑oriented, service...Remote workFlexible hours
Rudybtravel
Pontiac, MI1 day ago $19 per hour
...Regular Work Location: Costco 1037 - Bloomfield, MI 48302 Overview: Become a part-time HP Customer Sales Representative! Pay: $19.00 per hour based on location and candidate experience Schedule: Flex Friday, Saturday, or Sunday (10-15 Hours Per Week) About the Position HP...Hourly payWeekly payPart timeLocal areaWorldwide10 hours per weekFlexible hoursWeekend workAfternoon shift- J.B. Hunt Transport Services, Inc. is seeking a Customer Experience Representative based in Troy, Michigan. In this role, you'll be responsible for executing customer freight orders, enhancing customer relationships, and ensuring timely delivery of services. The ideal candidate...
- A State Farm insurance agency in Troy, Michigan, is seeking a Customer Relations Representative. This role involves managing customer... ...skills, with a preference for those with prior customer service experience. The position offers a competitive salary and opportunities...Flexible hours
- ...difference in the lives of our valued members through exceptional customer service. Here, your passion for helping others will shine as... .... Join a forward-thinking team dedicated to enriching member experiences every day. If you're ready to embrace a role that aligns with...Part time
$45k - $60k
Cameronsf is seeking a Customer Relations Representative to join their State Farm Agent Team in Royal Oak. In this full-time role, you'll create exceptional customer experiences, handle inquiries, and support our growing team environment. The ideal candidate will possess...Full timeFlexible hours
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Experience Specialist. Be the first to apply!
Related searches
- customer service representative csr Pontiac, MI
- service representative Pontiac, MI
- employee relations assistant Pontiac, MI
- full time customer service representative work from home Pontiac, MI
- healthcare customer service representative Pontiac, MI
- full time customer service associate Pontiac, MI
- financial customer service representative Pontiac, MI
- client advisor Pontiac, MI
- customer success associate Pontiac, MI
- client experience specialist Pontiac, MI