Customer Experience Specialist
United Wholesale Mortgage
Mortgage Operations Specialist
United Wholesale Mortgage (UWM) is America's #1 mortgage lender and we're looking to fill an immediate need for Mortgage Operations Specialists.
MUST KNOW
- This is an 8-hour shift, Monday – Friday
- Requires 100% full-time, on-site attendance in Pontiac, MI
What We Need From You
Must Have Qualifications:
- High school diploma or equivalent
- No mortgage experience necessary
- Comfortable with technology (experience using dual monitors)
- Process oriented
- Comfortable talking with clients over the phone
- Ability to multitask and adapt to change
- Positive attitude and willingness to learn
- Strong attention to detail
- Experience in a professional or office setting
What You Will Be Doing
- Entering data
- Splitting and labeling loan packages
- Ordering verifications of income
- Verifying Social Security Numbers
- Indexing of loan conditions
- Ordering and uploading documents
- Loan verification
- Submitting summary report reviews
- Reviewing state and federal compliance
- Handling inbound and outbound calls
The Place & The Perks
United Wholesale Mortgage is firmly committed to excellence and empowers individuals to become the best version of themselves. We provide opportunities to individuals who want to excel within the mortgage industry. We are an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.
- Paid time off (PTO)
- Promotion and growth opportunities offered
- Comprehensive health, dental and vision benefits offered
- Weekly paychecks
- Free 24/7 gym
- Complimentary fruit and drinks
Disclaimer
All the above duties and responsibilities are essential job functions subject to reasonable accommodation and change. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Team members may be required to perform other or different job-related duties as requested by their team lead, subject to reasonable accommodation. This document does not create an employment contract, implied or otherwise. Employment with UWM is "at-will." UWM is an Equal Opportunity Employer. By selecting "Apply for this job online" you provide consent to UWM to record phone call conversations between you and UWM to be used for quality control purposes.
Vacancy posted a month ago
Similar jobs that could be interesting for youBased on the Customer Experience Specialist in Pontiac, MI vacancy
- ...Job Description Job Description Customer Experience Specialist Position Summary We are in search of a Customer Experience Specialist to join our team in Bloomfield Hills, MI. This role serves as the primary contact for assigned accounts and ensuring that their...SuggestedTemporary work
Bloomfield Hills Company
Bloomfield Hills, MI13 days ago $69k
...help others by providing guidance and solutions Strong verbal communication and relationship-building skills Sales or customer service experience is helpful but not required Qualifications Laptop or desktop computer with a working camera Insurance license...SuggestedRemote jobWork from homeFlexible hoursHMG Careers
Keego Harbor, MImore than 2 months ago- ...Within the Mopar Customer Care team, the Reporting and Analytics Specialist is responsible for data analysis, report generation and consumer intelligence insights... ...insights to help drive a positive ownership experience. This role is responsible for advanced analytics,...Suggested
Stellantis
Auburn Hills, MI2 days ago $19 per hour
...Location: Costco 1037 - Bloomfield, MI 48302 Overview: Become a part-time HP Customer Sales Representative! Pay: $19.00 per hour based on location and candidate experience Schedule: Flex Friday, Saturday, or Sunday (10-15 Hours Per Week) About the...SuggestedHourly payPart timeLocal areaWorldwide10 hours per weekFlexible hoursWeekend workAfternoon shift2020 Companies
Bloomfield Hills, MI5 days ago$20 per hour
...Orkin Customer Service Specialist If you're great at helping people, we've got the career for you. Are you a natural communicator who enjoys solving problems and creating great customer experiences? At Orkin, we'll turn your people skills and attention to detail into...SuggestedWork at officeWork from homeWestern Pest Services
Troy, MI2 days ago- ...Key Responsibilities Act as a customer advocate within the organization, ensuring high satisfaction levels. Respond to phone... ...& Skills Minimum of two years of customer service experience, preferably in a related industry. Strong ethical standards...Work at office
BY Recruiting
Clarkston, MI1 day ago $20 per hour
...directly to the Business Operations Manager, the Lab Tier II Customer Service Representative provides elevated support to our Lab customers... ...will handle inquiries, resolve issues, and ensure a positive experience for our customers. Essential Responsibilities include the...Hourly payMinimum wageTemporary workLocal areaABB OPTICAL GROUP
Auburn Hills, MI5 days ago$42k - $50k
...Insurance Customer Service Representative Are you a customer service professional looking for a great opportunity in insurance? You... ...customers. Our ideal candidate has previous customer service experience and has an excellent rapport with clients. If this sounds like...Start working todayWork at officeAllied Insurance Managers
Rochester Hills, MI1 day ago- ...Customer Retention Specialist Job Category: Customer Operations Full-Time Hybrid Southfield, MI, USA Description General Purpose... ...customer service and ensure a positive customer experience Build positive working relationships with customers at...Full time
Guardian Alarm
Southfield, MI1 day ago - ...At UniFirst, we Always Deliver —for our customers and our people. As a Route Service Representative (RSR), you’ll be the face of UniFirst... ..., and introduce new garments and products to enhance their experience. • Drive Sales Growth: Identify upselling opportunities...Monday to FridayWeekend work
UniFirst
Pontiac, MI2 days ago - ...occasions. Bonobos is a menswear brand known for being pioneers of exceptional fit and a personalized, innovative retail model. Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guideshops, and online at and...Full timePart timeSecond jobH1bWorldwideVisa sponsorshipWork visaNight shift
Express
Auburn Hills, MI1 day ago $13.73 - $15.52 per hour
...bringing welcoming energy to the sales floor daily. You'll assist customers in discovering their look and collaborate effectively with... ...business success. Your focus is on creating a seamless customer experience with a spirit of collaboration, kindness, and inclusivity....Hourly payWork at officeNight shiftJ. Crew
Auburn Hills, MI3 days ago- Call Center Customer Services Specialist (11:30am-8pm Hybrid/Troy, MI) - Health Alliance Plan This position will be a hybrid position, requiring... ...and resolve service failures. Improve the customer experience by identifying root causes, trends and recommend resolutions...Work experience placementWork at officeWork from homeFlexible hoursShift workAfternoon shift
- J.B. Hunt Transport Services, Inc. is seeking a Customer Experience Representative based in Troy, Michigan. In this role, you'll be responsible for executing customer freight orders, enhancing customer relationships, and ensuring timely delivery of services. The ideal candidate...
- A State Farm insurance agency in Troy, Michigan, is seeking a Customer Relations Representative. This role involves managing customer... ...skills, with a preference for those with prior customer service experience. The position offers a competitive salary and opportunities...Flexible hours
$20 per hour
Orkin is seeking a Customer Service Specialist in Troy, Michigan. In this role, you'll manage customer interactions to schedule appointments and resolve issues, ensuring a positive customer experience. With a starting pay of $20/HR, you’ll receive comprehensive training...$45k - $60k
Cameronsf is seeking a Customer Relations Representative to join their State Farm Agent Team in Royal Oak. In this full-time role, you'll create exceptional customer experiences, handle inquiries, and support our growing team environment. The ideal candidate will possess...Full timeFlexible hours$15 - $18 per hour
...Your Mission Provide consistently high standards of customer experience within the Store in accordance with PUMA's Brand Values and service standards. Through effective customer service, individual performance consistently achieves or exceeds sales, KPIs and profitability...Part timeLocal areaWeekend workAfternoon shiftPuma
Auburn Hills, MI7 days ago- ...to join our dedicated sales team and provide the exceptional customer service that is the foundation of Woodland Direct. In this role... ...the market, Woodland Direct offers its customers the very best experience in fire. About the Position You will be responsible for proper...Full timeShift work
$16 - $18 per hour
...Customer Solution Specialist Pay: $16.00-$18.00/HR Location: Troy, MI 48084 Job Type: Full-Time The client is a trusted, innovative... ...navigational instruction. The CSS will own the customer experience as they provide worldclass service by accurately assessing...Full timeTemporary workWork at office$23 - $25 per hour
...Customer Care Specialist (Automotive EV) Leading the future in luxury electric and mobility At Lucid, we set out to introduce the most... ...captivating, luxury electric vehicles that elevate the human experience and transcend the perceived limitations of space,...Hourly payFull timePart timeImmediate startRemote workFlexible hoursShift workWeekend workAfternoon shift$44.67 per hour
...Customer Service Representative Trillium Professional is now seeking a Customer Service Representative for supporting a large facility... ...Pay rate is up to $44.67/hour -Strong customer service experience (retail, restaurant, call center, etc.) -Bachelor's Degree -...- ...Job Description Job Description Our team is seeking motivated individuals for a Retail Customer Experience Representative position. This full-time opportunity is perfect for candidates who enjoy interacting with people, working in a fast-paced setting, and developing...Weekly payFull time
J&R CONSULTING GROUP INC
Rochester Hills, MI8 days ago $19 - $21 per hour
...is driven by passionate, goal-oriented team members who continue to grow their careers while helping us deliver unbeatable customer experiences nationwide. We value teamwork, continuous learning, and a relentless focus on excellence. If you’re ready to grow your skills...Hourly payFull time- ...include processing purchase orders, vendor communications, and order tracking. The ideal candidate will have 2+ years of experience in purchasing or customer service and be proficient in Microsoft applications including Excel. The position offers a hybrid schedule and...
- ...locations are consistently recognized for providing excellent customer service and we are excited to be adding to our team. Position... ...graduate or equivalent Up to two years of customer service experience; sales/retail sales experience preferred Skills/Abilities:...Full timeTemporary workFlexible hours
$20 - $22 per hour
...Senior Advisor Automotive Customer Service Representative (On-Site) Are you looking for a career change with a forward-thinking global... ...world's best-known brands, delivering exceptional customer experiences with tech-powered innovation. Career Growth and Personal Development...Minimum wageWork at officeImmediate start- ...POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions. This customer service focused team member is knowledgeable...Work at officeLocal areaShift work
FedEx
Lathrup Village, MI2 days ago - ...This position works closely with commercial paint customers to determine their needs, answer their questions about Sherwin-Williams products... ...in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business...Contract workFor contractorsWork experience placementLocal areaAfternoon shift
Sherwin-Williams
Pontiac, MI4 hours ago - ...for scholarships. Our agency prides itself in fostering a team environment that is centered around providing an excellent customer experience. Our culture is to have fun while winning! Position Overview: Are you a vibrant individual who thrives on providing exceptional...Full timePart timeFor contractorsWork from homeFlexible hours
Ivy Fields-Releford - State Farm Agent
Rochester, MI27 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Experience Specialist. Be the first to apply!
Related searches
- customer advisor Pontiac, MI
- airport customer service agent Pontiac, MI
- customer support associate Pontiac, MI
- employee relations assistant Pontiac, MI
- service agent Pontiac, MI
- insurance customer service advisor Pontiac, MI
- customer success associate Pontiac, MI
- customer service representative (remote from home) Pontiac, MI
- customer service expert Pontiac, MI
- full time remote customer service representative Pontiac, MI