Medical Practice Representative II

Job Description

Job Description

Medical Practice Representative II (Front Desk / Patient Access)

Location: Lutherville, MD (On-site)

Job Type: Contract-to-Hire (6 months)

Pay: $20.00 – $22.50/hour

Start Date: July 6, 2026

We are seeking an experienced Medical Practice Representative II to support a busy, high-volume outpatient practice. This role is ideal for a seasoned front desk professional who can step in quickly, provide excellent patient service, and support daily clinic operations with minimal ramp-up time. You will be responsible for managing patient flow, handling scheduling, and supporting administrative functions while delivering a high level of customer service in a fast-paced medical environment.

• Must be available between 7:45 AM – 5:30 PM
• 8-hour shift assigned within that window
• 30-minute lunch break
• Schedule set in advance

• Greet and check in/out patients
• Schedule appointments and procedures
• Prepare and manage patient charts
• Answer high-volume phone lines
• Handle referrals, authorizations, and insurance verification
• Accurately document patient information
• Provide excellent customer service at all times
• Support front office operations in a busy practice

• High school diploma required
• 2–3+ years of recent medical office experience (front desk, patient registration, or similar)
• Hands-on EPIC experience is REQUIRED
• Strong customer service and communication skills
• Ability to multitask in a fast-paced, high-volume environment
• Experience with insurance verification and pre-authorization processes
• Comfortable working in a team-based setting

• Dermatology experience
• Experience in a multi-specialty practice
• Strong knowledge of medical terminology
• Patient scheduling and access experience

• On-site role in a busy, high-volume practice
• Team-oriented environment with strong operational expectations
• Professional appearance required ( plain-colored scrubs )

• This role is open due to a new need and team transition
• Ideal candidate is a seasoned professional who can quickly ramp up and support the team
• Opportunity to train alongside a departing lead resource for knowledge transfer

Must be able to pass:

• Background check
• Drug screening
• Medical/TB screening
• Additional standard healthcare compliance requirements

• Medical, dental, vision
• 401(k) with pre-tax and Roth options
• Life insurance
• Short & long-term disability
• Health Savings Account (HSA)
• PTO and leave options
• Employee Assistance Program

This is a Contract to Hire position based out of Lutherville, MD.

The pay range for this position is $20.00 - $22.50/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Lutherville,MD.

This position is anticipated to close on Jun 30, 2026.

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.