Escalations Lead, Customer Service & Help Desk
Sharecare
Sharecare is seeking a Customer Service team member to manage escalated member concerns and assist with Help Desk support. This role involves responding to inquiries through phone, chat, email, and fax while providing support to the Customer Service team. Ideal candidates should have a GED or High School diploma and at least 2 years of experience in call centers or customer service. Strong communication, analytical skills, and the ability to work independently and collaboratively within a team are essential. #J-18808-Ljbffr Sharecare
Vacancy posted 4 days ago
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Annapolis, MD4 days ago
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