Intake Specialist

Job Description

Job Description

Intake Coordinator

Sarasota, FL
Full-Time | In Office
$23.00 - $27.00 per hour

Description

People First. Competitive Pay. Work-Life Balance.

Our client is a well-established and growing home health agency dedicated to delivering compassionate, patient-centered care throughout the community. They are seeking an experienced Intake Coordinator to join their team in Sarasota. This is a full-time, in-office position that plays a critical role in ensuring patients receive timely, high-quality home health services.

The ideal candidate has previous home health intake experience, understands the referral and admission process, and is knowledgeable about insurance verification and payer requirements. This role requires someone who is highly organized, detail-oriented, and able to thrive in a fast-paced healthcare environment while providing exceptional service to patients, families, referral sources, and clinical staff.

Primary Responsibilities

• Receive, review, and process incoming home health referrals
• Verify insurance eligibility, benefits, and authorization requirements
• Coordinate new patient admissions with clinical, scheduling, and operations teams
• Communicate with physicians, hospitals, case managers, discharge planners, and referral partners regarding patient referrals and start-of-care timelines
• Ensure all intake documentation is complete, accurate, and compliant with Medicare, Medicaid, commercial insurance, and company requirements
• Enter and maintain patient information within the electronic medical record (EMR) system
• Monitor referral status and proactively resolve issues that could delay patient admissions
• Answer incoming calls and provide professional, compassionate customer service
• Maintain patient confidentiality and comply with HIPAA regulations
• Assist with additional administrative and intake responsibilities as needed

Qualifications

• Previous home health intake experience strongly preferred
• Knowledge of Medicare, Medicaid, commercial insurance, and authorization processes
• Experience verifying insurance benefits and eligibility
• Proficiency with electronic medical record (EMR) systems
• Excellent organizational skills with exceptional attention to detail
• Ability to prioritize multiple tasks in a fast-paced environment
• Strong verbal and written communication skills
• Professional, dependable, and collaborative work style

Compensation & Benefits

• $23.00 - $27.00 per hour
• Full-time, in-office position
• Medical, dental, and vision insurance
• Paid Time Off (PTO)
• 401(k) with company match, where applicable
• Paid holidays
• Ongoing training and professional development opportunities
• Supportive team environment with opportunities for long-term growth

Why Join Our Client?

This is an opportunity to become part of an organization that values teamwork, compassion, and exceptional patient care. As an Intake Coordinator, your work will directly impact how quickly patients receive the services they need while helping support a collaborative clinical team committed to improving lives every day.

Equal Opportunity Employer

Our client is an Equal Opportunity Employer and is committed to fostering an inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other status protected by applicable federal, state, or local law.