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Hybrid Tier-1 Enterprise Service Desk Analyst

$49.9k - $100k

Caci Inc

CACI International Inc is looking for an Enterprise Service Desk Analyst I to provide frontline IT support for FEMA employees. This role involves resolving service requests through various channels and maintaining high customer satisfaction. Candidates should possess a Bachelor’s Degree and at least 1 year of experience in a help desk environment. The position requires strong communication skills, the ability to work in a fast-paced environment, and knowledge of Windows 10/11 and Microsoft Office. Comprehensive benefits and a competitive salary range of $49,900 - $100,000 are offered. #J-18808-Ljbffr CACI International

Vacancy posted 3 days ago
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