Hybrid Tier-1 Enterprise Service Desk Analyst
$49.9k - $100kCaci Inc
CACI International Inc is looking for an Enterprise Service Desk Analyst I to provide frontline IT support for FEMA employees. This role involves resolving service requests through various channels and maintaining high customer satisfaction. Candidates should possess a Bachelor’s Degree and at least 1 year of experience in a help desk environment. The position requires strong communication skills, the ability to work in a fast-paced environment, and knowledge of Windows 10/11 and Microsoft Office. Comprehensive benefits and a competitive salary range of $49,900 - $100,000 are offered. #J-18808-Ljbffr CACI International
- ...Service Desk Agents – Tier 1 GTSC seeks experienced and motivated Service Desk Agents, Tier 1. Multiple... .... Location: Washington, DC... Hybrid work model with a combination of onsite... ...coverage, onsite technical support, enterprise endpoint management, and asset lifecycle...SuggestedLocal areaRemote work
- Leidos in Alexandria, Virginia is seeking an experienced SME Service Desk Analyst (Tier 1) to deliver enterprise data and analytics products. The role involves providing advanced technical support, resolving user issues, and improving service desk operations. Ideal candidates...Suggested
- Dormont Manufacturing Co is looking for an experienced SME Service Desk Analyst (Tier 1) to support enterprise data and analytics products for the Department of War. This role involves technical support, ensuring compliance with SLAs, and analyzing service desk trends....Suggested
- Description This Department of War enterprise data and analytics program delivers mission-critical capabilities that enable leaders... ...Modernization sector is seeking an experienced SME Service Desk Analyst (Tier 1) to support the delivery, enhancement, and adoption of enterprise...Suggested
$49.9k - $100k
Job Title: Enterprise Service Desk Analyst I Job Category: Information Technology Time Type: Full time Minimum Clearance... ...environment. The candidate will work Hybrid 3 days a week at the National Harbor and provide Tier 1 help desk support for FEMA enterprise service...SuggestedFull timeContract workWork experience placementWork at officeNight shiftRotating shiftWeekend work3 days per week- Leidos is seeking a Journeyman Service Desk Analyst (Tier 1) in Alexandria, Virginia. In this role, you'll serve as the primary point of contact... ...pathways. This position is crucial in supporting enterprise data and analytics capabilities used by various DoD organizations...
- Leidos is seeking an experienced Senior Service Desk Analyst (Tier 1) in Alexandria, VA. The candidate will provide technical support and resolve... ...and a relevant degree with significant experience in enterprise technical support. Ideal candidates have a strong problem...
$65.65k - $118.68k
Description This Department of War enterprise data and analytics program delivers mission-critical capabilities that enable leaders... ...sector is seeking an experienced Journeyman Service Desk Analyst (Tier 1) to support the delivery, enhancement, and adoption of enterprise...Immediate start- Leidos Inc is seeking an experienced Senior Service Desk Analyst (Tier 1) in Alexandria, Virginia to support mission-critical data and analytics... ...experience in technical support, particularly in enterprise environments. This role offers opportunities to work on high...
- ...Overview SUMMARY: The Service Desk Tier 1 technician shall be responsible for answering calls related to customer IT incidents or requests. Tier 1 technicians shall be responsible for responding to and resolving “IT” Service Desk tickets on a timely manner. The persons...Work at officeRemote work
- ...manufacturing and financial services. Sporting scalable and... ...position: Jira Administrator & Tier 1 Support Analyst (SDLCNext) This is a Remote... ...in a federal or large-scale enterprise environment Strong... ...engineering teams, service desks, and government counterparts...Remote work
$45k - $60k
...Description Job Description IT Support Technician – Tier 1 Department: IT Reports to: Director of Managed IT Services Location: Lanham, MD (onsite role; remote/... ...assigned Support various IT needs, from help desk tickets to onsite installations (ability to lift...Full timeWork at officeRemote workRelocationMonday to FridayShift work- Join to apply for the Senior Enterprise Data Analyst, F-35 JPO (Hybrid Telework) role at Serco 1 day ago Be among the first 25 applicants... ...(MDAP). Experience with Service and OSD forms related to PPBE,... ...-na.com or call the HR Service Desk at (***) ***-****, option 1. Please...Full timeContract workWork at officeLocal areaImmediate startRemote work2 days per week3 days per week
- ...Summary Tier 1 Help Desk Analyst Arlington, VA Are you ready to enhance your skills and build your career in a rapidly evolving business climate... ...to the next level! We deliver essential technological services to our customers in support of their missions to sustain national...Work at officeLocal areaRemote work
- ...Chenega Corporation is looking for a Tier 1 Help Desk Analyst in Arlington, VA. The role focuses on providing technical support, troubleshooting... ...hardware and software issues, maintain compliance with Service Level Objectives, and contribute to continuous process improvement...
- ...Service Desk Analyst, Tier 3 GTSC and its Datawiz business unit seeks a highly... ...Location: Washington, DC... Hybrid work model with a combination... ...delivers secure, ITIL-aligned Tier 1–3 IT support services to... ..., onsite technical support, enterprise endpoint management, and...Temporary workLocal areaRemote workFlexible hours
- ...Service Desk Agents – Tier 2 (DW2604HTC) GTSC seeks experienced and motivated Service... ...Location: Washington, DC... Hybrid work model with a... ...delivers secure, ITIL-aligned Tier 1–3 IT support services to... ..., onsite technical support, enterprise endpoint management, and asset...Local areaRemote work
- ...Service Desk Technician II Federal Prison Industries (UNICOR... ...) supports UNICOR's enterprise technology environment,... ...Responsibilities include providing Tier II technical support... ...operates under a hybrid work model and may... ...may be substituted for 1 year of experience) Required...Full timeContract workWork at officeRemote workMonday to FridayShift work
- Njvc LLC is seeking a Tier 1 Help Desk Analyst in Arlington, VA. This role involves providing first-level support for IT systems, diagnosing issues, and ensuring user satisfaction. The ideal candidate will have a relevant degree or equivalent experience, DoD IAT Level...
- Northstrat Incorporated is seeking a Tier 1 technical support operator to assist customers... ...with space-based broadband communication services. The operator will triage and resolve... ...technical issues while managing inbound service desk communications across multiple channels....
$55.2k - $126k
Phase2 Technology in Arlington, Virginia, is seeking a motivated individual for a Tier 1 customer support role within the Global Defense Sector. You will engage directly with over 100,000 users, providing essential support to ensure mission operations run smoothly. The...- ...A government services provider is seeking a Help Desk Technician - Tier 1 to provide technical support and excellent customer service. Responsibilities include answering Tier 1 calls, resolving issues, and managing customer interactions. The ideal candidate will hold Active...Full time
- ...highly experienced and motivated Service Desk Tier 2-3 Lead ~~~ Position... ...Location: Washington, DC ... Hybrid work model with a combination... ...delivers secure, ITIL-aligned Tier 1–3 IT support services to... ..., onsite technical support, enterprise endpoint management, and asset...Contract workTemporary workLocal areaRemote workFlexible hours
- ...GDIT has an amazing opportunity for a Help Desk Technician to provide world-class IT... ...exhibit the exceptional technical and customer service skills to resolve issues as quickly and... ...WILL MAKE AN IMPACT Provide independent Tier 1 technical support to diagnose and...Work at officeRemote workAll shiftsShift workNight shiftWeekend work
- Apavo is hiring a Tier 1 Help Desk Analyst in Arlington, VA to provide technical assistance to users. This role involves troubleshooting IT issues and ensuring effective service delivery for unclassified and classified systems. The ideal candidate should have at least 3...
- ...document customer reports of incidents and service requests through telephone, voicemail,... ...chat, and personal visits to the Service Desk. Interface directly with supported end-users... ...supporting a mid-sized Federal agency enterprise is a plus. · Relevant certifications such...Work at officeRemote work
$150k
Position Title: Tier 3 Service Desk Lead Location: Washington, DC — Onsite Terms... ...and centralizing enterprise IT service delivery across DOC... ...permissions, domain services, GPOs, hybrid identity, and authentication... ...and mentoring for Tier 1, Tier 2, and other technical...Temporary workWork at officeFlexible hours- ...is seeking an to serve as Tier 2 - Senior Desk Side IT Specialist technical... ...to user trouble tickets and service requests in accordance with... ...training and mentoring for Tier 1 and Tier 2 support staff.... ...escalated incidents and implement enterprise-level solutions. ~Monitor...Full timeRemote work
$66.35 per hour
...archiving, and for delivering both Tier I and Tier II technical... ...expertise in broadcast IT systems, enterprise infrastructure, and user... ...contact for all IT incidents and service requests submitted through authorized... .... Factor Statements Factor 1 - Knowledge Required by the...Hourly payFor contractorsWork at officeWorldwideShift workNight shiftWeekend work- ...seeking two experienced IT Help Desk Specialists to support a... ...providing advanced front-line and Tier II technical support: deploying... ...across teams, including the Service Desk, Network Operations, Cloud... ...Required Qualifications: • Enterprise-level experience...Permanent employmentFull timeCasual workH1bMonday to Friday
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