Managing Partner in Training

Location: 8200 N Lindbergh Blvd, Florissant, MO 63031 Reports to: Managing Partner Position Overview The Managing Partner in Training is an individual who has experience and skillset to rapidly acclimate into the Crunch culture while demonstrating a high performance mindset. They operate with speed and urgency, creating a warm, kind, and hospitable environment for team members and members alike, enabling everyone to achieve their goals in a non‑judgmental environment. Our leaders are determined, persistent, thrive in competitive situations, and believe in "working hard, having fun, and making history." What You’ll Do As the Managing Partner in Training, you’ll drive club profitability by energizing the team around clear daily, weekly, and monthly goals. You’ll focus on member satisfaction and retention by ensuring timely resolution of concerns, delivering exceptional service, and maintaining a clean, fully operational facility. You’ll lead performance through effective hiring, onboarding, coaching, and KPI tracking, while managing staff schedules and payroll to ensure optimal coverage. With a deep understanding of our offerings and operations, you’ll uphold high standards across compliance, inventory, and overall club experience. What Success Looks Like High‑performance talent recruited, hired, and onboarded; teams energized through coaching, staff meetings, sales development, operational policy execution, and clear accountability. Consistently delivering a profitable, KPI‑driven business through operational mastery and P&L ownership. Exceptional member experience with rapid issue resolution, high retention and satisfaction, and a clean, crisp facility with all systems fully operational. Full ownership readiness—independently running all four walls of the business confidently, owning people, results, culture, and compliance. About You You bring people together around clear objectives and maintain steady focus on execution. You engage the team in solving problems while maintaining forward momentum. Decisions are timely, and performance expectations remain high for both yourself and the team. You are knowledgeable about established processes and serve as a reliable resource for others. Your communication is clear, direct, and focused on helping the team move forward. Responsibilities Energize the team around daily, weekly, and monthly objectives. Ensure member issues are resolved promptly and focus on member retention. Monitor and scoreboard performance of the staff to meet or exceed expected KPI standards. Recruit, hire, and onboard outstanding talent. Coach and develop team members to drive sales performance. Deliver exceptional customer service with a member‑focused attitude. Maintain a clean, crisp facility with all systems working 24/7. Monitor team member payroll and scheduling to ensure adequate staffing at all times. Ensure and monitor compliance and accuracy with all policies, procedures, and standards. Monitor inventory in the club and ensure timely restocking. Assist with conducting staff meetings and setting, monitoring, and managing team member performance. Qualifications Minimum 2 years of fitness or service‑oriented management experience preferred. Experience supervising a team of at least 15 members preferred. Experience with business operations such as hiring, onboarding, promoting, and removing team members required. Experience in labor management and inventory control. CPR/AED certification required (can be obtained within 30 days of hire). Ability to take assertive action to accomplish objectives, innovate, and solve problems. Knowledge of key metrics and drivers to grow business. Proficient with Microsoft Suite or similar software. Ability to invest financially in the Managing Partner opportunity. Physical Requirements This is a physical role requiring the team member to frequently lift and/or move up to 50 pounds and may require standing or bending for prolonged work hours. Education Requirements High school diploma or GED required. Bachelor’s degree in business management or related field preferred. Benefits PTO Subsidized health insurance coverage (health, dental, vision) for full‑time positions. Basic Life and AD&D. HSA. Short‑term disability. Free gym membership. Equal Opportunity Employer UDT is an Equal Opportunity Employer, a drug‑free workplace, and complies with ADA regulations as applicable. UDT provides equal employment opportunities to all employees and employment applicants and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Please note that Crunch Fitness – Undefeated Tribe does not offer visa sponsorship or support visa transfers for this position. Applicants must be authorized to work in the United States without the need for current or future visa sponsorship. Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. #J-18808-Ljbffr