Supervisor, Count Room

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: POSITION SUMMARY: The incumbent in this position is responsible for leading the day-to-day activities of the Count Rooms to ensure the integrity of currency and voucher counting derived from the Hard Rock Bristol games, as well as ensuring compliance with all Gaming commissions. ESSENTIAL FUNCTIONS: (These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position) Supervises the count room to ensure that all count tasks are completed efficiently and properly within designated internal controls. Performs all other duties as assigned to soft count and adheres to Virginia Lottery Regulations and Departmental Standard Operating Procedures. Trains and evaluates count room personnel. Displays positive and professional attitude and presentation at all times when communicating with all internal guests. Works within ACSC and generate reports. Responsible for ordering supplies and making sure the basic maintenance of equipment takes place. Performs all other duties as assigned and adheres to all Virginia Lottery Regulations and Departmental Standard Operating Procedures. NON-ESSENTIAL JOB FUNCTIONS Attend seminars when needed. EDUCATION AND /OR EXPERIENCE REQUIREMENTS: (Related education and experience may be interchangeable on a year for year basis) High school degree preferred. Two (2) – three (3) years of soft count experience preferred. ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc.): Must obtain and maintain all licenses / certifications per Federal, State, and Virginia Lottery. Must successfully pass background check. Must be able to operate drop carts to assist in the pickup, transfer, and delivery of funds. Must be capable of moving quickly throughout the gaming floor and complete repetitive motions. Must successfully pass drug screening. Must be twenty-one (21) years of age. Prior experience opening new properties/outlets strongly preferred. KNOWLEDGE OF: Cashiering or banking operations. The Gaming industry, including principles and practices of a capital and operations budget. Knowledge of currency equipment. Knowledge of Internal Controls pertaining to soft count. Prior experience in the Gaming industry strongly preferred. ABILITY TO: Effectively interact with people. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Stand for long periods of time. Identify different denominations of vouchers and currency and quickly count and stock vouchers and currency. Count and separate varying denominations of vouchers and currency. Be flexible schedule including nights, weekends, holidays with the understanding days off will fluctuate. This position spends time on the Casino floor and is subject to varying levels of crowds and noise, and the severity of which depends upon guest volume. Deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable entertainment experience. Interpret and explain policies and procedures. The above information on this description has been designed to indicate the general nature and level of work performed by team members within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of team members assigned to this job. The Team Member understands that employment with the Company is at-will and that no express and/or implied contract of employment exists unless it is in writing and signed by your Department Head. The Team Member further understands that conditions may require the Company to modify this Job Description and that the Company reserves the right to exercise its discretion to make such changes. PAY RANGE: $37,100 - $49,400/Salary Thank you for choosing us as your employer of choice! If you are ready for an exciting opportunity working in a creative environment where you can bring your authentic self to work, we want to connect with you! If you're unable to find a position that matches your interest, please tell us a little about yourself, and we'll recommend jobs that match your interests. Be Iconic represents the roots of our culture. The Seminole Tribe of Florida remains the only unconquered tribe in the United States of America. The Tribe established Seminole Gaming in 1979, when it opened the first high-stakes bingo hall in the United States. Building on its rich heritage of courageous and groundbreaking achievements, the Seminole Tribe of Florida acquired Hard Rock International in March 2007—the first transaction of its kind by a Native American tribe. Today, Hard Rock International remains one of the most globally recognized companies in the world, with Hard Rock Hotel, Casino, Cafe and Rock Shop® venues in over 74 countries. With the continued growth of Seminole Gaming and Hard Rock International, Seminole Hard Rock Support Services was created to support all of our brands and lines of business. With the largest global footprint in the hospitality industry for over 50 years, our number-one job is to bring fun and excitement to our team members and our guests!