Product Support Engineer: Customer-Centric Tech & Feedback
Clay Labs
Clay in San Francisco is seeking a Product Support Specialist to help customers maximize the value of our product. You will diagnose issues, provide tailored solutions, and act as a frontline advocate for user needs. You will collaborate with product, engineering and data teams to close feedback loops, create guides and FAQs, and improve overall user experience. This is a fast-paced, customer-centric role in a growing company. #J-18808-Ljbffr Clay Labs
$92.5k - $119.5k
...building a connected customer view with... ...wherever data lives to support the widest range of... ...consumer brands and tech giants to banks,... ...Dedicated Support Engineer team, and work to... ...metrics-driven, people-centric culture.Adapt and... ...of cases, & feedback.Implement and configure...CustomerFull timeWork from homeFlexible hoursNight shiftWeekend work- ...the only agentic support platform, purpose-... ...agents collaborate on customer work -... ...on the Enterprise Tech 30 List. About... ...dogfooding the support product everyday and you'll... ...to you for product feedback, roadmap ideas, and... ...with product and engineering to fix bugs and troubleshoot...CustomerWork at officeRelocation
- ...innovation and systems engineering paired with a design-minded product engineering team to build... ...re fortunate to have the support of many amazing advisors... ...Engineer to help our customers succeed with our platform... ...hands-on role where your feedback will influence the...CustomerWork at officeVisa sponsorshipFlexible hours
$120k - $160k
...simulation and infrastructure tools used by engineering and AI teams. The company recently surpassed... ...Opportunity This is a rare chance to join as the first Product Support Engineer , serving as the connective tissue between customers and the product/engineering teams. You'll...CustomerFull timeRelocation- Claylabs is looking for a Product Support Specialist in San Francisco, California, to work closely with customers of all sizes, from enterprises to startups. In this role, you... .... Responsibilities include gathering feedback, creating resources, and collaborating with...Customer
- ...Product Support Engineer San Francisco, CA || Oakland, CA Formic is on a mission to reshape American manufacturing by making automation... ...Experience supporting automation deployed across multiple customer sites Experience building technical support documentation...CustomerPermanent employmentWork at officeShift workWeekday work
- ...often don’t have their backs. We build tech that makes it simple for small... ...underwriting, servicing, compliance, and customer service for our partners.We’re a tight... ...PositionWe're looking for a software engineer to join our Product Engineering team in San Francisco. Our...CustomerFlexible hours
$2,000 per month
...helping over 4,700 customers—including... ...Square—build better products and digital experiences... ...for a Product Engineer to help take it to... ...and seek feedback in order to grow... ...others.Customer Centricity: We put the customer... ...Adoption/Surrogacy support, Back-up Child Care...CustomerHome office$285k - $330k
...often don’t have their backs. We build tech that makes it simple for small... ...underwriting, servicing, compliance, and customer service for our partners.We’re a tight... ...looking for an experienced full stack engineer to join our Product Engineering team in San Francisco....CustomerFlexible hours$141.7k - $250.8k
.... Staff Technical Solutions Engineer and tech subject matter expert, you will... ...high-touch specialized support and tailored technical solutions... ...largest and most strategic customers in the Digital Native... ...triage and resolve complex product issues and unblock our customers...CustomerLocal areaWorldwideNight shift- ...healthcare runs on. We've found product-market fit (multi-million dollar ARR, 100+ customers including Amazon One Medical,... ...As Metriport's first Customer Support Engineer, you'll be the frontline... ...confusion, highlighted issue, or feedback and our organization. This is...CustomerWork at officeWork from homeFlexible hours
$100k - $160k
...Technical Support Engineer Are you a self-driven problem solver passionate... ...technical expertise with customer-facing skills to support and... ...with engineering and product teams to understand system behaviors... ...a standard for equality in tech. What We Offer ~...CustomerFull timeImmediate startRemote workFlexible hours- A growing tech firm in San Francisco is seeking a Mid-Senior Level Engineer to develop full-stack features using modern frameworks like React and... ...to create tailored solutions, defining product culture, and prioritizing customer needs. Ideal candidates will have experience...Customer
$110k - $120k
...Support Engineer - San Francisco AppsFlyer helps brands make good choices... ...their business and their customers with its advanced measurement... ...s R&D, Customer Success and Product Teams. This individual will... ...product's evolution by providing feedback that can be integrated into...Customer- A pioneering tech startup is looking for a Founding Product Engineer to help shape their product and technical foundation. In this role, you'll be responsible for building features that meet customer needs, collaborating closely with other team members. Ideal candidates...Customer
$170k - $220k
...build better, more human customer experiences with AI.... ...of Google's earliest product managers and co-creator... ...cadence for Product & Engineering: own planning cycles,... ...operational data and team feedback to identify friction... ...for parents. We support and respect each other...CustomerFull timeFlexible hours- A tech infrastructure company in San Francisco is seeking an experienced engineer to elevate the user experience by enhancing core APIs and SDKs. You'll own product development from inception to production while... ...collaborating closely with customers. Ideal candidates should...Customer
$197.3k - $313.7k
...with agents drive customer success together.... ...ambition meets action. Tech meets trust. And... ...TeamThe Customer Engineering team is Salesforce's zero-to-one product hardening function... ...edges.Customer-Centric Problem Solving: Exceptional... ...and resources support you to find...CustomerFull timeLive in$220k - $275k
...an exciting array of product solutions, including Video... ...have the autonomy and support to make an impact as... ...Staff Product Design Engineer to join our team. In this... ...understanding of our customers earned crawling around... ...working with customer feedback to make better product...CustomerFull timeWork at officeRemote workWorldwideFlexible hours3 days per week$225k - $325.3k
...Team We are the Control Plane Product Management team, dedicated to... ...experience that accelerates customer value realization. We sit at... ...Platform, bridging product, engineering, and operations to eliminate... ...delivery, and translate user feedback into actionable, measurable requirements...CustomerFull timeTemporary workLocal areaRemote workFlexible hours- ...Founding Product Engineer — Smart Bricks (USA Launch) Location:... ...iterate based on real user feedback. Work directly with U.S. customers (institutional and... ...scalable systems that can support millions of valuations across... .../LLMs, or marketplaces. Tech we use (You don’t need...CustomerFull time
$114k - $200k
...diverse, world-class team—engineers, designers, researchers, and product minds—focused on... ...impactful—always with a human-centric mindset.By embedding AI... ...management, and infrastructure support with a strong focus on... ..., communication, and customer service skills.Ability...CustomerFull timeTemporary workWork at officeLocal areaFlexible hours$150k - $250k
...innovative people in tech across 27 offices around... ...‑one ideas into real products, and you “get stuff done... ..., from Finance to Engineering, to solve hard problems... ..., provide world-class support, and drive outcomes that... ...to connect with our customers and work together every...CustomerTemporary workLocal areaRemote workWorldwide$28.26 - $49.51 per hour
...Join Amazon's IT Services team as an ITS Support Engineer and be part of the engine that powers... ...’s seamless operations. We're seeking customer-focused, innovative problem-solvers... ...less on-site technical support ensuring productivity remains secure and uninterrupted....CustomerHourly payFull timeTemporary workFor contractorsSeasonal workLocal areaWorldwideFlexible hours- ...small, fast-growing team of engineers in San Francisco powering Fortune... ...quickly. What makes our tech special is our multi-stage architecture... ...Pulse will directly impact customers and shape the future of... ...Take features from Figma to production and work closely with product...CustomerWork at officeVisa sponsorshipRelocation package
$150k - $250k
...most innovative people in tech across 27 offices around the... ...zero‑to‑one ideas into real products, and you “get stuff done”... ...teamCorporate IT drives our IT support, IT engineering and business engineering... ...build our product, serve our customers and run our business. We...CustomerTemporary workLocal areaWorldwide- A tech startup in San Francisco is seeking a talented product engineer to enhance its core APIs and SDK. The role involves building products from inception to production while collaborating with customers to improve user experiences. Candidates should possess strong skills...Customer
$140k - $200k
...We’re looking for full stack Product Engineers to join our team building... ...technologies, interface directly with customers, and have significant... ...iterating from customer feedback, scoping out new product features... ...solving customer problems Tech Stack Frontend: Next.js App...CustomerFull time$145k - $190k
...a full-stack, senior engineer to join our team building... ...aerospace and defense customers. This team sits... ...working directly with product and design, and want to... ...refine features based on feedback. Improve Developer & AI... ...intelligence (AI) tools to support parts of the hiring...CustomerLocal area$194k - $242k
...ve carefully created a supportive, high-performance... ...equally amazing company, product, and developer community... ...for a full-stack engineer who leans front-end to... ...GtM partners, and early customers to turn field signal into... ...software with a fast feedback loops. Write maintainable...CustomerLocal areaImmediate startRemote workFlexible hours
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Product Support Engineer: Customer-Centric Tech & Feedback. Be the first to apply!
- data center design engineer San Francisco, CA
- cad design engineer solidworks San Francisco, CA
- new product engineer San Francisco, CA
- chief design engineer San Francisco, CA
- product engineer San Francisco, CA
- entry level design engineer San Francisco, CA
- senior manager product engineering San Francisco, CA
- sr. product engineer San Francisco, CA
- digital design engineer San Francisco, CA
- senior product design engineer San Francisco, CA

