Patient Care Specialist I

Job Description Summary

Patient Care Specialist - Medical Office (Full Time)

Company: Millennium Physician Group


Location:
5625 Eiger Road, Suite 200, Austin, TX 78735


Schedule: Monday-Friday, 8:00am-5:00pm Saturday Rotation: 1 Saturday per month, 8:00am-12:00pm


Pay Range: $18-$20/hr

About Us
At Millennium Physician Group, our vision is to care for our community by delivering healthcare better-through exceptional service, reliable access to care, and consistent, measurable quality.

Our mission is simple: every patient, every day, cared for like family. If you share that commitment, we'd love to have you on our team.

Position Overview
We are seeking a friendly, professional Patient Care Specialist to support our busy primary care office with 25 providers. This is a fast-paced, high-volume clinic, and we're looking for someone who thrives in a dynamic environment and enjoys helping patients feel welcomed and supported.

How will you make an impact & Requirements

Primary Responsibilities

• Check patients in and out with accuracy and professionalism
• Verify insurance and update patient records
• Collect co-payments and process transactions
• Schedule appointments and manage patient flow
• Handle medical records requests
• Provide excellent customer service and maintain a positive patient experience
• Support general front office operations as needed

What We're Looking For

• 1-2 years of front-facing customer service experience
• Healthcare front office experience required
• Ability to work in a fast-paced, high-volume environment
• Strong communication and organizational skills
• Pleasant, professional demeanor
• Basic computer proficiency
• Spanish speaking is a plus , but not required
• Athena EMR experience is a plus

Benefits

• Medical, dental, and vision insurance
• 401(k)
• 7 paid holidays
• Paid Time Off (PTO)