Field Coordinator

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PS Job Title: Field Coordinator Services

Work Place Flexibility: Onsite

Legal Entity: Entergy Services, LLC

***Could be filled anywhere within Entergy Texas service territory***

Job Summary/Purpose

Oversee the day-to-day execution of outsourced lighting work by coordinating contractor activities, directing them to ensure safe, compliant, and timely completion of assigned work, and initiating corrective actions while escalating any safety, quality, or performance issues that require supervisory intervention. The Field Coordinator verifies site access, permits, and conditions prior to work start and assesses job sites for access, environmental, and safety conditions. Assesses job scope and complexity to assign priorities and resourcing needs; coordinates and verifies material and equipment availability; secures permits and environmental clearances; validates designs are complete; develops switching or outage plans; prepares job sites with pre-staged materials and traffic control; and manages field paperwork and safety documentation including EWPIS, switching orders, and hot line holds. Provides daily field status updates documenting progress and issues; identifies process improvements related to access, materials, or coordination; and maintains documentation supporting field readiness procedures. During emergency and storm response, verifies site access and readiness and supports crews overcoming roadblocks while ensuring equipment and materials availability.

Job Duties/Responsibilities

Contractor Oversight and Field Execution- Coordinating and overseeing contractors who perform lighting installation, maintenance, and repair work. Ensure that contractors adhere to all safety requirements, work standards, and job specifications throughout their projects. Conducting regular field observations, visits, and inspections to verify that the work meets quality standards and complies with Power Delivery requirements. Audit work to confirm it meets established standards and provide sign-off on work order completion

Work Execution and Tracking- This role requires monitoring the progress of assigned lighting work and addressing any execution issues as they arise. Validate that work is completed correctly by confirming quantities, locations, and adherence to the defined scope. Responsible for ensuring accurate documentation and timely closure of work orders. Must ensure the recovery of accurate asset information to improve customer billing accuracy

Issue Resolution and Escalation- Identifying any safety, quality, or performance issues and taking corrective action with contractors to resolve them. When issues are complex or systemic in nature, you escalate them to the appropriate Lighting Supervisors as needed. This may include requiring contractors to perform additional work or determining when work should be insourced rather than contracted out

Coordination and Communication- Serve as the primary point of contact between contractors and internal teams to ensure assigned lighting work is completed on time, which includes coordinating material deliveries and other logistics. You provide regular status updates, issue visibility, and performance feedback to Lighting Supervisors to keep leadership informed. Additionally, you communicate directly with customers by confirming target completion dates for lighting work, providing status updates on work in progress when needed, and notifying them upon work completion

Emergency & Storm Response – Verify site access, permits, and conditions during emergency events; ensure site readiness; and support crews in the field to overcome roadblocks while ensuring equipment and materials are available to maintain restoration efforts.

Minimum education required of the position

High School Diploma/GED; some college or technical certification preferred

Minimum experience required of the position

0-1 years of experience in the utility industry or relevant work experience

Minimum knowledge, skills, and abilities required of the position

• Outstanding written and verbal skills include the ability to clearly communicate and express self well in groups and one-on-one conversations.
• The ability to communicate technical subject matters to less technical stakeholders.
• The ability to influence others with or without direct authority such as the direct authority of a supervisor.
• Strong problem-solving capability includes strong critical thinking and questioning attitude skills.
• Understanding of Change Management and Configuration Management principles and the ability to apply those principles to technology implementation.
• Skills necessary to manage projects on schedule, within scope, and within financial targets and report progress.
• Strong conflict resolution skills.
• Intermediate to advanced proficiency in analytical tools including Microsoft Office applications such as Word, Excel, PowerPoint, and MS Project.
• General understanding of distribution operations’ processes, and systems.
• Knowledge and experience of Entergy Contractor management requirements and processes desirable.
• Knowledge of Entergy’s Safety Standards and Safe Work Practices desirable

Other Attributes

Functional Knowledge

Working knowledge of Entergy safe work rules associated in the installation and maintenance of lighting products. Ability to perform quality engagement with internal and external field personal.

Business Expertise

Ability to manage budgets associated with lighting maintenance and repair

Problem Solving

Applies understanding of how the team relates to other closely related teams to improve efficiency of own sub-function/business unit.

Impact

Guided by functional strategy, impacts results of part of a function, division or region or facilitates the work done by other functions by providing support to impact the business.

Interpersonal Skills

Negotiates and influences the opinions of others within the business unit and in external organizations; exercises sensitivity to the audience

Working Conditions/Essential Functions/Physical Requirements

As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

This position is designated as a Safety Sensitive position and is subject to mandatory pre-employment and random drug testing

LIMITED NATURE OF JOB DESCRIPTION
This job description provides a general overview of the minimum requirements for and duties of the position and does not provide an exhaustive or comprehensive list of all possible job responsibilities, tasks and duties. Additionally, this job description does not list all essential job functions. If you have any questions or need additional information regarding the essential job functions of this position, please contact the supervisor or manager responsible for this position.

Please note that the duties and essential functions associated with this position may change over time to include new responsibilities and tasks as management deems necessary to address business needs. Also, please note that, as a provider of vital public services, Entergy System Company employers expect employees to be available to assist in emergency situations, including storms and unexpected outages. Individuals who will require some sort of accommodation in order to meet this expectation should discuss those matters with their management and HR Management Support.

Primary Location:

Texas - ConroeTexas : Conroe
Job Function : Field & Skilled Trade
FLSA Status : Professional
Relocation Option : No Relocation Offered
Union description/code : NON BARGAINING UNIT
Number of Openings : 1
Req ID : 124826
PS Job Title : Field Coordinator Services
Travel Percentage : 25% to 50%

An Equal Opportunity Employer, Minority/Female/Disability/Vets. Please click here to view the EEO page, or see statements below.

EEO Statement:

The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. The Entergy System of Companies complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

The Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of the Entergy System of Company employees to perform their expected job duties is absolutely not tolerated.

Accessibility:

Entergy provides reasonable accommodations for online applicants. Requests for a reasonable accommodation may be made orally or in writing by an applicant, employee, or third party on his or her behalf. If you are an individual with a disability and you are in need of an accommodation for the recruiting process please click here and provide your name, contact number, the accommodation requested and the requisition number that you are requesting the accommodation for. Employee Services will contact you regarding your request.

Additional Responsibilities:

As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

The non-confidential portions of the affirmative action program for individuals with disabilities and protected veterans shall be available for inspection upon request by any employee or applicant for employment. Please View email address on click.appcast.io to schedule a time to review the affirmative action plan during regular office hours.

WORKING CONDITIONS:

As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.