Member Concierge

Job Description

Job Description

Benefits:

• Dental insurance
• Company parties
• Employee discounts
• Flexible schedule
• Wellness resources
• Bonus based on performance
• Free uniforms

Front Desk Fitness Representative
Be the Face of Recess Fitness Club!

At Recess Fitness Club, we're more than a gym—we're a community built around fitness, wellness, and creating an exceptional member experience. We're looking for energetic, dependable, and people-focused individuals who are excited to be part of a positive, fast-paced environment.

As a Member Concierge, you'll be the first and last impression our members have each day. Your role is essential in creating a welcoming atmosphere, delivering outstanding customer service, and helping every member feel at home.

Hospitality and mindfulness are at the heart of everything we do. We believe every member should feel seen, welcomed, and valued from the moment they walk through our doors. We're looking for team members who are attentive, present, proactive, and committed to creating a positive experience for everyone who enters our club.

If you're someone who enjoys solving problems, takes initiative without being asked, thinks creatively, and thrives in a team environment, we'd love to meet you.

Available Shifts

We are hiring team members with availability for a variety of shifts.

Monday – Friday

• 4:30 AM – 10:30 AM
• 10:30 AM – 4:30 PM
• 4:30 PM – 11:30 PM

Weekends

• 6:30 AM – 12:00 PM
• 12:00 PM – 7:30 PM

Availability Requirements

• Minimum of 3 shifts/15hrs per week
• Flexibility to work mornings, evenings, weekends, and holidays as needed.

What We're Looking For

At Recess Fitness Club, our team members embody these core values:

• Hospitality – Create a welcoming, friendly, and memorable experience for every member and guest.
• Mindfulness – Be present, attentive, and aware of members' needs while maintaining a clean, organized, and positive environment.
• Initiative – See what needs to be done and take action without being asked.
• Ingenuity – Think creatively and find solutions when challenges arise.
• Problem-Solving Skills – Stay calm under pressure and confidently resolve member concerns.
• Self-Starter Mentality – Be motivated, dependable, and take ownership of your responsibilities.
• Positive Interaction – Build genuine relationships and foster a strong sense of community.
• Independence – Work efficiently with minimal supervision while remaining a dependable team player.

We're also looking for someone who is:

• Friendly, professional, and welcoming
• Passionate about health, fitness, and wellness
• Reliable and punctual
• Detail-oriented and organized
• Comfortable working in a fast-paced environment
• Adaptable and eager to learn
• Committed to providing an exceptional experience for every member

Qualifications

• High School Diploma or equivalent
• 6–12 months of customer service or front desk experience preferred
• Strong verbal and written communication skills
• Excellent multitasking and organizational skills
• Basic computer proficiency
• Basic knowledge of gym equipment
• Strong problem-solving and critical thinking skills
• Ability to stand for extended periods
• Ability to lift up to 45 pounds
• Professional, clean, and polished appearance

Preferred Experience (Bonus)

• Previous fitness club or gym front desk experience
• Membership or retail sales experience
• Hospitality or customer service background

Compensation & Benefits

• Competitive hourly pay
• Performance-based commission and bonus opportunities tied to membership sales, retail sales, and overall performance
• Complimentary Recess Fitness Club Membership
• Employee discounts on apparel, supplements, and products
• Fun, energetic, and supportive team environment
• Opportunities for growth and advancement

We reward initiative, hospitality, and results. In addition to your hourly wage, you'll have opportunities to earn additional income through commission and performance-based bonuses. If you enjoy building relationships, educating members about our services, and contributing to the club's success, you'll have the opportunity to increase your earnings while making a meaningful impact.

Why Recess Fitness Club?

Our mission is to create a club where members genuinely enjoy coming every day. That starts with our team. We believe the front desk is more than a check-in station—it's the heartbeat of our community. Every greeting, every conversation, and every interaction helps shape the Recess experience.

If you're passionate about fitness, hospitality, and creating meaningful connections, while taking initiative and solving problems with confidence, we'd love to meet you.

Apply today and become part of the Recess Fitness Club family!