Front Desk Manager

Front Desk Manager On Duty, San Ramon Equinox Group is a high growth collective of the world's most influential, experiential, and differentiated lifestyle brands. We restlessly seek what is next for maximizing life - and boldly grow the lifestyle brands and experiences that define it. In addition to Equinox, our other brands, SoulCycle and Equinox Hotels are all recognized for inspiring and motivating members and employees to maximize life. Our portfolio of brands is recognized globally with locations within every major city across the United States in addition to London, Toronto, and Vancouver. We are passionate about high performance living and we practice what we preach investing time in our own health and fitness. We believe that everyone has untapped potential within them and it takes a disruptive approach to unleash it. We dream big and don't settle for the status quo. We sweat the details. We never accept less than 110% to help each other deliver the Equinox experience and enable our members to get great results. We are obsessed with what's new, what's now, what's next. Never following, always leading, living ahead of the moment in fashion, culture and consumer behavior. We aren't just a company; we're a community vested in each other's success. We value humility and a team approach at every level of the company. If you are a high performing individual who is passionate about winning and inspiring others then we are excited to discuss career opportunities with you. Job Description Equinox is looking for Front Desk Manager On Duty to join the team! This is a perfect position for a candidate looking to make a significant impact in a growing and dynamic organization. Responsibilities include: Provide the highest level of customer service to members, prospective members, and guests Ability to coach and lead a team Assist Front Desk Manager in hiring, training and supervising staff Professionally greet members and guests Scan membership ID's Answer phones Update members' accounts Maintain an orderly lobby area Availability to work flexible hours including opening shifts and weekends Pay Transparency $17.40/hr Qualifications To perform this job successfully, an individual should meet the following minimum requirements and qualifications: Previous experience in customer service Reliable, professional, computer literate, energetic, and friendly Interested in health, fitness, and/or sports As a member of the Equinox team you will receive: Complimentary Club membership Perks and incentives with our products and services including Personal Training, Pilates, Spa and Shop This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.