Billing Specialist III

JOB SUMMARY: Create customer invoices, credit memos, update customer files, maintain collections targets, review and maintain project accuracy, maintain scheduling system as needed, routinely perform customer invoicing audits and mentor billing specialists I and II.

DUTIES AND RESPONSIBILITIES: This job description is not intended, nor should it be construed, to be an all-inclusive list of responsibilities, duties, skills or working conditions associated with the job. It is intended to be a general description of the essential duties and requirements common to positions of this type and may be subject to change. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Receive and review billing records from field techs ensuring compliance with SMS policies and procedures.
2. Review customer contracts/proposals and insure compliance.
3. Identify, calculate and input appropriate adjustments as necessary.
4. Maintain a variety of files and records in various computer systems and spreadsheets related to SMS' payroll system and general accounting functions.
5. Maintain various logs, registers and procedures according to established account classifications to ensure proper invoicing.
6. Identify customers with unsettled invoices outside of the established acceptable aging ranges and launch collection procedures.
7. Possess a comprehensive understanding of the billing process for all services and products.
8. Maintain timely billing and invoice accuracy.
9. Ability to work on special projects as needed.
10. Perform customer invoicing audits.
11. Active participant in business office and collections staff meetings.
12. Maintain a scheduling system as needed.
13. Mentor less experienced billers.

QUALIFICATIONS:

1. 4 years of billing experience (or college degree plus 2.5 years of billing experience) and data entry required; oil and gas industry experience preferred
2. High School Diploma required
3. Possess intermediate skill level in Microsoft Outlook, Word, and Excel.
4. Ability to work under the pressure of meeting strict deadlines
5. Excellent interpersonal, communication and written skills
6. Ability to prioritize and work autonomously

INTERPERSONAL REQUIREMENTS :

1. Maintain social, ethical and organizational norms.
2. Achieve accomplishment of all task details, no matter how small.
3. Maintain good personal motivation; develop a sense of ownership of job tasks and results.
4. Must have a sense of urgency for all work performed.

TRAINING REQUIREMENTS:

1. Orientation to job requirements.