Director - Digital Operations, Manufacturing Execution

Job Description Summary GE Aerospace is seeking aDirector – Digital Operations, Manufacturing Executionto lead ongoing digital operations across our Manufacturing Execution ecosystem. This role is responsible forplatform stewardship, operational support, service continuity, and steady-state ownershipof critical manufacturing applications that enable factory performance across the enterprise. *Eastern Time Zone Preferred for US Based Candidates* Roles and Responsibilities Lead thedigital operations function for Manufacturing Execution, with accountability for ongoing support, operational continuity, service performance, and platform stewardship. Providecontinuous, steady-state ownershipacross a portfolio of manufacturing digital platforms, includingPlantApps, PFMD, Bluestreak, and related applications in the future digital manufacturing ecosystem. Lead cross-functional teams spanningoperations, support, product, and architectureto ensure stable and effective operation of business-critical manufacturing platforms. Establish and manage thesupport model, operating model, service governance, and platform ownership structurerequired to sustain and improve MES-related platforms. Driveuptime, operational stability, support responsiveness, platform health, and issue resolutionacross the ecosystem. Partner withoperations teams, product owners, architects, support teams, and site usersto ensure services are reliable, well-governed, and aligned to business needs. Govern service delivery through clear KPIs, operating cadences, escalation paths, and performance reporting. Lead root cause analysis, corrective actions, and continuous improvement efforts to reduce repeat issues and strengthen operational reliability. Ensure operational readiness and service continuity for releases, upgrades, migrations, implementations, and platform transitions. Prioritize investment and attention across support needs, service risks, platform health, and business-critical operational demands. Drive adherence to compliance, controls, and cybersecurity requirements while simplifying and strengthening operational processes. Build and lead a culture grounded inFLIGHT DECK, with strong focus on respect for people, continuous improvement, customer value, and accountability. Shape and optimize adurable future-state operating modelfor enterprise manufacturing digital operations. Minimum Qualifications Bachelor’s degree from accredited university or college with minimum of 8 years of professional experience OR Associates degree with minimum of 11 years of professional experience OR High School Diploma with minimum of 13 years of professional experience Minimum 5 years of professional experience in Digital Operations. Note: Military experience is equivalent to professional experience Eligibility Requirement: Legal authorization to work in the U.S. or UK is required. We will not sponsor individuals for employment visas, now or in the future, for this job. Desired Characteristics Technical and Business Expertise Strong experience leadingdigital operations, service delivery, application support, or platform operationsin a complex enterprise environment Experience withManufacturing Execution Systems (MES), manufacturing applications, or other business-critical digital platforms Demonstrated success operating and improving platforms with accountability forservice continuity, uptime, support responsiveness, and operational stability Experience working acrossmultiple platforms and stakeholder groups to create effective operating models and governance structures Strong understanding of service management, incident/problem management, release readiness, operational controls, and platform lifecycle support Ability to make tradeoffs across platform health, support demand, business priorities, and technical constraints Familiarity with digital manufacturing environments and the role of technology in supporting safety, quality, delivery, and cost Leadership Demonstrated success leadingenterprise or multi-platform operational ownershipwith broad cross-functional leadership Experience leadingsupport, product, architecture, and engineeringin a matrixed global organization Ability to create clarity in complex environments and align teams around a common operating model Strong judgment in prioritization, escalation management, governance, and service ownership decisions Experience coaching, developing, and optimizing teams in support of long-term organizational capability Personal Attributes Excellent communication skills with the ability to engage senior leaders and technical teams with confidence and clarity Strategic thinker with the ability to translate vision into a durable operating model and concrete action plans Strong analytical, organizational, and execution skills Comfortable working through ambiguity, scale, and organizational complexity Customer-focused and operationally disciplined, with a strong bias for action and continuous improvement Additional Information For Candidates In US The base pay range for this position is $152,000-$202,000 USD. The specific pay offered may be influenced by a variety of factors, including the candidate’s experience, education, and skill set. This position is also eligible for an annual discretionary bonus based on a percentage of your base salary/ commission based on the plan. This posting is expected to close on November 10th, 2026. GE Aerospace offers comprehensive benefits and programs to support your health and, along with programs like HealthAhead, your physical, emotional, financial and social wellbeing. Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach from GE Aerospace; and the Employee Assistance Program, which provides 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Aerospace Retirement Savings Plan, a 401(k) savings plan with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness. GE Aerospace (General Electric Company or the Company) and its affiliates each sponsor certain employee benefit plans or programs (i.e. is a “Sponsor”). Each Sponsor reserves the right to terminate, amend, suspend, replace or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor’s welfare benefit plan or program. This document does not create a contract of employment with any individual. For Candidates In The UK At GE Aerospace we understand the importance of Total Reward. Our flexible benefits plan, called FlexChoice, gives you freedom, choice and flexibility in the way you receive your benefits, as well as giving you the opportunity to make savings where possible. As a new joiner to GE we are pleased to be able to offer you the following as default in your benefit fund, which you then can tailor to meet your individual needs; Non-contributory Pension Bonus Car allowance Life Assurance Group income protection Private medical cover Holiday Hourly equivalent of 26 days, with flexible option to buy or sell Baseline Personnel Security Standard (BPSS) clearance is required and must be maintained for this role. Please note that in the event that BPSS clearance cannot be obtained, you may not be eligible for the role and/or any offer of employment may be withdrawn on grounds of national security. Please see the link below for further details regarding the requirements for BPSS clearance: BPSS Applications from job seekers who require sponsorship to work in the UK are welcome and will be considered alongside all other applications. However, under the applicable UK immigration rules as may be in place from time to time, it may be that candidates who do not currently have the right to work in the UK may not be appointed to a post if a suitably qualified, experienced and skilled candidate who does not require sponsorship is available to take up the post. For further information please visit the UK Visas and Immigration website. GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). Employees may also be subject to random and reasonable-suspicion drug and alcohol testing. Relocation Assistance Provided This is a remote position #J-18808-Ljbffr GE Aerospace