Sales Operations Manager

Sales Operations Manager

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Sales Operations Manager based in United States.

This role offers the opportunity to help scale a high-performing enterprise sales organization through smarter systems, processes, and operational strategies. You will partner closely with senior go-to-market leaders and Account Executives to improve efficiency and remove friction across the sales cycle. The position combines strategic problem-solving with hands-on execution across sales operations, technology, and cross-functional initiatives. You will identify operational pain points, develop scalable solutions, and help teams spend more time focused on customers and revenue growth. The role provides significant visibility and influence, including opportunities to work on complex initiatives tied to long-term business strategy. You'll thrive in a collaborative, high-performance environment that values ownership, continuous improvement, customer success, and teamwork. This is an opportunity to make a measurable impact while helping build scalable foundations for continued organizational growth.

Accountabilities

• Partner with Enterprise Account Executives and senior go-to-market leaders to implement strategies that improve productivity and enable sales teams to spend more time engaging with customers.
• Refine processes for collecting, prioritizing, and managing sales requests, reducing friction and improving the efficiency of the sales pipeline.
• Identify recurring pain points for sales representatives and develop practical, scalable solutions that improve their day-to-day effectiveness.
• Collaborate across internal teams to design and execute operational improvements that support revenue growth, profitability, and stronger customer outcomes.
• Lead complex, cross-functional initiatives connected to broader corporate strategy and long-term organizational objectives.
• Manage projects from initial problem definition through implementation, ensuring stakeholders remain aligned on priorities, timelines, and expected outcomes.
• Support the rollout and adoption of new workflows, systems, and processes across large sales organizations.
• Analyze sales policies, processes, and operational data at company, team, and representative levels to identify opportunities for improvement.
• Serve as a strategic partner to leadership by structuring ambiguous business challenges, developing recommendations, and building compelling cases for impactful changes.
• Champion a culture centered on customer success, long-term thinking, growth, inclusion, and team-oriented execution.

Requirements

• 6–8 years of experience in Sales Operations or a comparable growth, business operations, or strategy role within a dynamic organization.
• Proven ability to drive organizational change and manage complex, cross-functional projects from conception through implementation.
• Strong experience working with senior leadership, including the ability to communicate effectively with AVP-level and executive stakeholders.
• Proficiency with Salesforce and broader sales technology ecosystems, with an understanding of how systems support sales processes and productivity.
• Experience with Lead-to-Cash systems, business processes, and operational workflows.
• Strong organizational skills, business judgment, critical thinking, and the ability to manage both business and technical projects end-to-end.
• Demonstrated experience developing and implementing new workflows, processes, or rollout strategies for large sales organizations.
• Ability to structure complex and ambiguous strategic problems, collaborate with diverse stakeholders, and translate analysis into actionable recommendations.
• Excellent written and verbal communication skills, with the ability to translate complex technical or operational topics for both business leaders and technical teams.
• Bachelor's degree or higher, preferably in business, finance, economics, engineering, or a related discipline; an MBA is a plus but not required.
• Familiarity with Product Management or Six Sigma methodologies is advantageous.
• Salesforce CPQ experience is a plus.
• Experience as a Salesforce Administrator is beneficial but not required.
• Strong customer focus, collaboration skills, adaptability, and a mindset oriented toward continuous improvement.

Benefits

• Annual base salary range of $95,497.50–$128,400 USD, with actual compensation determined by location, skills, experience, and other job-related factors.
• Competitive total compensation that may include performance-based bonus or variable pay and equity for eligible roles.
• Flexible, employee-led remote working model, with access to offices for employees who prefer an in-person environment.
• Professional development stipend to support continued learning and career growth.
• Comprehensive health benefits and parental leave programs.
• A high-performance environment designed to give employees meaningful ownership and opportunities to make a measurable impact.
• Equal opportunity workplace committed to inclusion and providing reasonable accommodations throughout the hiring process.
• This position is open to candidates residing in the United States, excluding the San Francisco Bay Metro Area, NYC Metro Area, and Washington, D.C. Metro Area.
• Employment is contingent upon maintaining the legal right to work in the United States and the applicable work location.