Auto Glass Installation Technician Trainee

Brief Overview A Technician Trainee will be trained and educated to become a proficient auto glass technician. Upon completing our training program the trainee will receive the Safelite SafeTech certification and will possess fundamental skills necessary for performing unsupervised glass repair, replacement and recalibrations. The trainee is expected to embody the Safelite Spirit with a can‑do attitude, caring heart and service mindset while striving to bring unexpected happiness to customers by completing jobs timely and with the highest quality standards. What You Will Do Be paid to learn and apprentice the Safelite way through hands‑on and classroom training. Observe and assist in installing and repairing auto glass. Recalibrate automotive safety systems, including trouble‑shooting and completing diagnostic testing. Provide additional services and products. Study and pass testing to become a Safelite‑certified Technician, demonstrating proficiency in installations, a positive attitude, and adherence to taught techniques. Safely operate company and customer vehicles, company‑issued tools, and chemicals utilized throughout the workday. Perform other duties as assigned. Comply with all policies and standards. What You’ll Get Competitive weekly pay starting at $20.25/hour, increasing to $24.00/hour after training and certification. Potential for promotion after the first year; career levels determined by performance metrics demonstrating efficiency, quality, and customer satisfaction. A benefits package valued at more than $10k* (including a 401(k) plan with company matching, medical plans, paid time off, holidays, and volunteer days). Program to buy additional PTO or sell unused time up to 16 hours. Up to $5,250 annually in tuition reimbursement. Paid training and all the tools and resources needed to be successful. Access to health, wealth, and life offerings at Safelite benefits. Education Qualifications High School Diploma, GED, or equivalent — Preferred. Valid state‑issued driver’s license (and any other license(s) required by federal, state, and local laws) to operate a company vehicle. Required. Experience Qualifications Must be 18 years of age or older. Required. Skills and Abilities Ability to regularly lift and carry up to 35 pounds and occasionally up to 50 pounds. Ability to stand for extended periods, work in tight spaces, bend, and twist the body. Ability to use a variety of hand and power tools safely and effectively. Ability to operate a motor vehicle in accordance with all federal, state, and local laws and to agree to be monitored via in‑cab vehicle safety camera/video surveillance technology. Maintains professionalism and passion for providing outstanding customer service and exceeding expectations. Ability to safely work outside in a wide variety of weather conditions and extreme temperatures for extended periods. Ability to work with chemicals (including but not limited to flammable chemicals) as applicable per the "Safelite Way of Fitting". Ability to work scheduled days with flexibility on start and end times to accommodate customer needs. Proficiency in using computerized diagnostic tools to complete recalibrations and troubleshoot issues. Problem‑solving and ability to troubleshoot issues independently and collaboratively. Ability to read, write, and interpret the English language and technical directions. Ability to communicate orally (via phone) and written (via computer or other electronic means). Ability to maintain a professional appearance, adhering to the company dress code and PPE policies. Willingness and ability to maintain stable performance under professional or personal pressure and/or opposition (e.g., time pressure and productivity measures). This job description in no way states or implies that these are the only duties to be performed by an employee occupying this position. Employees may be required to perform other related duties as assigned to ensure workload coverage. This job description does NOT constitute an employment agreement between the employer and employee and is subject to change by the employer as the organizational needs and requirements of the job change. This position description is not all inclusive for every aspect of this role. Reasonable accommodations will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not, and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job’s essential duties because of an ADA disability. Diversity: Safelite welcomes everyone. We value our diverse workforce and suppliers, and we’re proud to be an equal‑opportunity employer. Benefit amounts are estimates only. Actual values will depend on benefit elections during enrollment. #J-18808-Ljbffr