People Operations Generalist (Manager)

What You’ll Do

People Operations Generalist (Manager) General Support

• Support the Sr. Director of People Operations and hiring managers in creating and maintaining recruitment plans to attract diverse and talented candidates

• Lead and support hiring managers and the Sr. Director of People Operations with administrative tasks related to recruitment, interviewing, hiring, onboarding, and offboarding processes

• Lead benefits open enrollment and ongoing administration of all benefits, including medical, dental, vision, LTD, 403b, life insurance, and FSA & commuter/transit plans while serving as a liaison between employees and plan providers.

• Work with the People Operations team on employee leaves of absence (e.g., FMLA, ADA, personal, medical, and parental leave), ensuring compliance with federal, state, and company policies while serving as a point of contact for employees throughout the leave process.

• Run ADP reports on HR data, including retention, demographics, PTO balances, benefits usage, etc.

• Partner closely with the Finance team to ensure accuracy and compliance with processing pre-payroll changes, benefit deductions, and new employee records.

• Coach people leaders on performance support, professional planning and team retention strategies

• Partner with the Sr. Director of People Operations to develop and administer a compensation program, including compensation reviews and surveys to ensure equitable and fair pay

• Assist the Sr. Director of People Operations with pulse surveys, employee engagement and employee development

• Recommend and support strategies to foster a welcoming and inclusive culture for all staff while partnering with managers and leadership to maintain an employee-centered workplace culture

• Create and maintain employee files and other employment records; process forms related to employee changes, hires and terminations

• Ensure all employee data is entered and updated in ADP Workforce Now and HRIS systems, including deductions, benefits and all employee changes and update the finance department for payroll processing

• Maintain and implement ongoing workflows, build out key features, and lead end-to-end initiatives (performance management, feedback, and employee development) using our employee engagement system, Lattice.

• Partner with the Sr. Director of People Operations to effectively manage employee relations concerns by providing informed guidance and support to educational staff

People & Culture Compliance

• Coordinate with Sr. Director of People Operations to complete all compliance and HR reporting documents

• Partner with the Sr. Director of People Operations to ensure FACES remains in compliance with all relevant labor laws and regulations, including recruiting, hiring, compensation, benefits, discipline, and termination

• Ensure compliance with federal and state laws, specifically related to FMLA, CFRA, PDL, Workers comp, etc.

• Collaborate with the Sr. Director of People Operations to develop and maintain employee policies to ensure compliance and best practices; support communication and training to ensure consistent implementation

• Manage Affordable Care Act (ACA) reporting to ensure timely and accurate submission of required forms (e.g., 1095-C), maintaining compliance with federal regulations and coordinating with payroll and benefits providers.

• Maintain knowledge and understanding of laws and regulations related to EEO

Qualifications:

We seek candidates with a solid mix of the following knowledge, ability, skills and experience:

• 5-7 years of experience working in human resources

• Experience working with nonprofit organizations preferred, especially those with educators on staff

• Strong interpersonal, organizational, and communication skills with the ability to work effectively with a wide range of stakeholders in a diverse community

• Sound judgment to handle sensitive and confidential information

• Knowledge of FMLA, CFRA, COBRA, ERISA, HIPAA, and other state and federal regulations

• Innovative thinker who can contribute to continuous improvement of protocols, policies and operating procedures and adapt to new technology and platforms

• Experience with JEDI planning and implementation is a plus

• Experience with creating ERG’s, Diversity Networks, Colleague Resource Groups is a plus

• Resourceful and able to multitask, prioritize, manage time effectively

• Proficient technical skills, including ADP Software, Lattice, database, word processing, spreadsheets, presentation, and online communications (e.g., Microsoft Office, Google Suite, Zoom, etc.)

• Ability to meet required state, federal, local, and CDC standards (including but not limited to fingerprint clearance, negative TB test, First Aid, CPR)

• A deep commitment to aligning all program practices to FACES values, especially around equity, inclusion, and belonging for all our stakeholders within the evaluation process

• Strong passion for and a a desire to humbly reflect and grow in pursuit of our mission

• A sense of humor - we believe joy and justice go hand in hand!

What We Offer:

• Competitive salary between $85,000-$100,000 based on experience and qualifications

• Three weeks of vacation, personal and floating holidays, ten sick days, ten paid holidays (including one-week winter closure between Christmas and New Year’s) and a day off for your birthday!

• A retirement plan with employer match up to 7% of your salary

• 100% employer covered health care for employee, and 25% coverage for dependents

• A chance to positively impact the lives of young children and their families

• A fun, dynamic and collaborative working environment

• Being part of a movement to achieve educational and economic justice

FACES is a welcoming space for all. We embrace diversity in all forms- race, gender identity, sexuality, country of origin, religion, or ability. Candidates with diverse backgrounds are strongly encouraged to apply. FACES is an Equal Employment Opportunity Employer.