Supvr - Production

POSITION SUMMARY

This role supervises a Production Team engaged in one or more production activities, such as color & retouching, assembly, production art or quality control. The Supvr – Production partners with the Project Coordination team to ensure projects remain on schedule and on budget. This position manages and makes adjustments to schedules, workloads, and resourcing as needed to ensure deadlines are met and the optimal performance of the team. The Supvr – Production is responsible for resolving the most complex production problems using strong technical expertise and a broad perspective to identify innovative solutions.

JOB RESPONSIBILITIES

•    Attends any pre-production meetings and/or interacts with customers directly as necessary.
•    Ensures high quality standards in all production client deliverables.
•    Works closely with project team, and client contacts as needed, to ensure production deliverables within specific area of expertise to follow project specifications and meet client needs.
•    Maintains a good understanding of market and competitor trends for assigned clients and communicates details with project team.
•    Develops knowledge base for client categories and keeps team up to speed on consumer insights, trends, etc. Leverage knowledge to strengthen client relationships.
•    Develops sound and effective production solutions to issues that impact a department or client.
•    Creates strong and effective internal partnerships to ensure client needs are met and projects stay within scope, budget, timeline, quality and other Key Performance Indicators (KPIs).
•    Proactively leads the development of improved production processes to better serve clients and achieve financial targets.
•    Sets priorities for the team to ensure task completion; coordinates work activities with other supervisors.
•    Follows-up with direct reports to ensure jobs are on target for established hours and deadlines and adhering to company policies and procedures.
•    Plans, directs, and coordinates activities of employee(s) to ensure goals or objectives are accomplished.  Mentors, coaches, trains and develops team.
•    Additional duties as assigned.

QUALIFICATIONS / REQUIREMENTS

•    Bachelor’s Degree in Production or related field
•    Advanced degree (MBA, Master’s) preferred
•    6+ years of previous managing production teams experience; or equivalent combination of education and experience
•    Occasional) travel either locally, nationally, and/or internationally may be required
•    High/Basic degree of proficiency in MS Office Suite, Outlook & Internet applications.
•    Strong analytical, prioritizing, interpersonal, problem-solving, presentation, budgeting, project management (from conception to completion), & planning skills.
•    Strong verbal and written communication skills (including analysis, interpretation, & reasoning).
•    Solid understanding and application of mathematical concepts.
•    Ability to develop and maintain collaborative relationships with peers and colleagues across the organization, as well as, internal and external clients.
•    Ability to work well autonomously and within a team in a fast-paced and deadline-oriented environment.
•    Ability to work with and influence peers and management.

PHYSICAL ASPECTS / WORK ENVIRONMENT

•    Regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk, hear and see.  
•    Regularly/Occasionally lift and/or move up to 50 pounds. 
•    Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
•    Regularly/Occasionally exposed to wet and/or humid conditions, moving mechanical parts, fumes or airborne particles, extreme cold & heat, risk of electrical shock, and toxic or caustic chemicals.
•    The noise level in the work environment is usually low/moderate.
* Reasonable accommodations may be made to enable individuals to perform the essential functions.

Matthews Memorialization is a leader in the memorialization industry, committed to supporting customer business growth and helping families transition from grieving to remembrance. We achieve this by delivering products of exceptional craftsmanship along with value‑driven programs and services. Matthews Memorialization is a Matthews International (MATW) company. 

Matthews International is an Equal Opportunity Employer.
All employment decisions are based on qualifications, merit, and business needs.

We provide equal employment opportunities to all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, age, disability, or any other status protected by applicable federal, state, or local laws.

Minorities/Women/Veterans/Disabled are encouraged to apply.

If you require a reasonable accommodation to complete the application process, please contact our Human Resources team.