Houseperson

Company Overview At Valor, we are passionate Hotelitarians-driven, detail-obsessed professionals who go beyond service to deliver true hospitality. With a global perspective and a commitment to thoughtful hospitality and sustainable dining, we bring enthusiasm, creativity, and local flair to every property we support. We seek individuals who value relationships, embrace high standards, and create meaningful experiences for guests, teams, and owners alike. Position Profile Clean and maintain all corridors and public areas in accordance with all housekeeping procedures and standards. Uphold all safety and security rules and regulations to ensure guest satisfaction. Essential Responsibilities Walk all assigned floors at the beginning and end of shift; remove newspapers and service trays, empty receptacles, remove trash and/or linens and note any areas that need immediate cleaning. Clean all public areas in the prescribed manner while following safety and security procedures and regulations to include but not limited to: hallways, elevators, service and vending areas, stairwells, etc. Remove soiled linen, terry and trash from the service areas and take to the appropriate locations in the prescribed manner. Aid section housekeepers as needed (e.g., bed boards, roll-aways, additional linen, etc.). Fulfill guest requests and handle guest problems/complaints as they may arise to achieve customer satisfaction. Report any missing articles, damages or mechanical problems to the supervisor. Turn in all articles left in guest rooms to the supervisor to log in Lost and Found. Secure and maintain custody of equipment, keys and supplies at all times to protect and preserve hotel property. Perform other duties as assigned, requested or deemed necessary by management. Maintain a friendly, cheerful and courteous demeanor at all times. Required Knowledge, Skills, and Abilities High school diploma or equivalent experience; no formal experience required for the position. Constantly push loaded supply cart from room to room, carry tote tray with replacement amenities from department to assigned floor, arrange drapery and replacement linen, carry dirty linen to laundry chute, operate vacuum. Communicate information, respond to questions, and provide directions and hotel services to guests, vendors, staff members and management. Physical Demands Physical stamina to stand, walk, bend, and lift objects weighing up to 50 lbs. Be able to push and pull carts. Good vision for detailed inspection. Manual dexterity for handling equipment and machinery in a hot, humid, and noisy environment where chemicals are present. Benefits Package Competitive Salary Daily Pay Team Member Hotel Discount Program Uniforms provided for most positions Health, Dental, Vision, Life Insurance, and other supplemental options Paid PTO 401(k) with employer match Food and Beverage Discounts Tuition Reimbursement #J-18808-Ljbffr