ERP / CRM PROJECT MANAGER

CONSPICUOUS

Microsoft Dynamics 365 Recruitment Specialists

ERP / CRM PROJECT MANAGER

Microsoft Dynamics 365 Partner · Remote (USA)· Permanent, Full-Time

Own full-lifecycle Dynamics 365 delivery for a growing Microsoft Partner

Our client, an established Microsoft Dynamics 365 Partner, is growing its delivery organization and looking for an ERP/CRM Project Manager to lead implementations across Finance & Operations, Business Central, and/or Customer Engagement. This is a client-facing, full-lifecycle role for someone who thrives owning delivery end to end — from discovery through go-live and hypercare — across a varied portfolio of mid-market and enterprise engagements.

THE ROLE

• Lead end-to-end delivery of Microsoft Dynamics 365 ERP and/or CRM implementation projects, from kickoff through go-live and hypercare.
• Own project scope, schedule, budget, and risk/issue management, applying a structured methodology (Sure Step, Success by Design, Agile, or the partner's own delivery framework).
• Act as the primary point of contact for client stakeholders, coordinating functional and technical consultants across onshore and offshore delivery teams.
• Run requirements workshops, sprint ceremonies, steering committee updates, and status reporting.
• Manage resourcing and prioritization across multiple concurrent client engagements.
• Manage change requests, SOWs, and scope control, escalating and resolving risks before they threaten timeline or budget.
• Mentor project coordinators and junior PMs as the delivery practice scales.

WHAT WE'RE LOOKING FOR

• 5+ years of project management experience delivering Microsoft Dynamics 365 implementations (Finance & Operations, Business Central, or Customer Engagement/CRM).
• Experience gained within a Microsoft Partner, VAR, or systems integrator environment strongly preferred.
• A track record of full-lifecycle delivery with multiple successful go-lives.
• Solid grounding in ERP/CRM implementation methodology and formal project governance.
• PMP, CSM, or an equivalent project management certification is a plus.
• Excellent client-facing communication skills and confidence managing senior stakeholders.
• Hands-on experience owning budgets, SOWs, and change-order management.
• Based in the United States and able to work core US business hours; open to remote candidates nationwide.

NICE TO HAVE

• Delivery experience spanning more than one Dynamics 365 product (e.g., F&O plus CE, or Business Central plus Power Platform).
• Industry background in manufacturing, distribution, or professional services.
• Familiarity with Azure DevOps, Microsoft Lifecycle Services (LCS), or a comparable PSA/delivery toolset.

WHAT'S ON OFFER

• Fully remote role, based anywhere in the USA.
• Competitive base salary plus performance bonus and benefits.
• A genuine growth opportunity with an expanding Microsoft Partner — room to move into a Senior PM or Practice Lead position.
• A varied portfolio of client engagements rather than a single, static implementation.