Housekeeping Manager

Job Description

Job Description

Ready to grow your hotel leadership career? Join the team at Hotel Felix as our Housekeeping  Manager and help lead the success of our dynamic downtown Chicago property. The Housekeeping Manager will be responsible for directing and managing the housekeeping department to ensure clean, orderly, and attractive conditions of the establishment in accordance with corporate and franchise standards.

This role is responsible for all aspects of the housekeeping function, including but not limited to supplies, linen, equipment, work orders, and other duties as assigned. This position is ideal for a hands-on hospitality professional who thrives in a fast-paced environment, leads by example, and enjoys building strong teams while driving operational excellence. If you’re passionate about hospitality, team leadership, and delivering memorable guest experiences, we’d love to hear from you.

$65,000 - $70,000 yearly

• Keep a record of areas cleaned by room attendants and make a note of any issues such as room damage or maintenance requests
• Make sure all cleaning equipment is in good working condition and schedule repairs as needed
• Order cleaning supplies as needed, control inventory and manage the department budget
• Manage the daily tasks of the housekeeping department, including cleaning guest rooms and public areas
• Handle the hiring and training of housekeeping staff so that they can achieve and exceed our standards of cleanliness and customer satisfaction

• A High school diploma or GED is required
• The ideal applicant is an experienced leader who demonstrates great attention to detail and customer service skills
• 3+ years of supervisory experience in housekeeping management as an executive housekeeper, housekeeping director, or other similar position
• Strong understanding of environmental services (EVS) including cleaning processes and how to use a variety of cleaning supplies and equipment
• At least 2+ years experience in hospitality or guest services

As downtown Chicago’s first hotel to receive the Silver LEED (Leadership in Energy and Environmental Design) certification, our four-star hotel has mastered the art of combining luxury and sustainability. At the corner of Clark and Huron Streets, step past our vintage façade into a lobby that feels worlds apart from the urban bustle. Elements of earth, wind, water, and fire create an immediate sense of relaxation and well-being, lending a stylish yet cozy feel.

We offer a competitive benefits package designed to support your health, financial well-being, and professional growth, including:

• Employee Hotel Discounts
• Up to 90% employer-paid medical coverage
• Health Savings Account (HSA)
• Employee Assistance Program (EAP)
• 7 paid holidays (6 fixed, 1 floating)
• Employee Referral Bonus Program
• Recognition & Incentives Program
• Commuter Assistance
• Voluntary benefits (including pet insurance)
• Duolingo Premium Account
• Training & professional development opportunities