Customer Support Administrator

Job ID 23518 – Customer Support Administrator

Location: St Petersburg, 33716 – This position is onsite

Pay: $24.00 per hour

Type: Contract-to-hire

Schedule: M-F, 8:00 AM to 5:00 PM

Job description:

1. Coordinate order entry, expedite open purchase orders, track inventory availability, and communicate with suppliers to ensure timely delivery of electronic components and materials.
2. Serve as the primary point of contact for customers and vendors by providing order updates, resolving supply issues, answering inquiries, and maintaining strong professional relationships through frequent phone and email communication.
3. Analyze inventory levels, supplier lead times, and order status to identify potential shortages, recommend solutions, and support purchasing and procurement decisions.
4. Maintain accurate purchasing, order, and supplier records while collaborating with internal teams to ensure timely fulfillment and exceptional customer service.
5. Support procurement, supplier management, and sourcing activities for electronic components, with opportunities to develop into a purchasing and supply chain role through hands-on experience and critical thinking.

Nice to have:

• Distribution, manufacturing, electronics or similar
• Purchasing
• Order entry
• Business to business

Requirements:

• Must present with assertive, professional communication skills
• Must be comfortable with working on the phones
• Must be able to organize workload, multiple priorities, and keep track of follow-ups
• Must be MS Office proficient, including MS Excel
• Background check required
• Drug screening required
• High school diploma or equivalent