CRM & Agency Operations Lead — Customer Engagement
General Motors Proving Ground
General Motors is seeking a Customer Engagement Agency Operations Lead to translate engagement strategy into coordinated, high-quality execution across channels and agency partners. You will shape intake, prioritization, and governance routines to accelerate decisions, manage risk, and deliver consistent results across teams. You will align business, technology, operations, analytics, creative, and agency stakeholders, surface dependencies, and translate ambiguity into actionable plans with #J-18808-Ljbffr General Motors
- Description The Customer Engagement Agency Operations Lead helps GM turn customer engagement strategy into coordinated, high-quality execution.... ...and operational consistency. Design and implement CRM governance and intake practices, incorporate new capabilities...CustomerCRMFull timeLocal areaWork from homeRelocation package
- ...growth potential within the agency and ad-tech community. Our... ...other metrics sales. When a customer is truly in-market, we know.... ...digital marketing and consumer engagement solution contracts with existing... ...activities including CRM system tasks, revenue monitoring...CustomerCRMContract workWork experience placementRemote work
- We are seeking two Client Engagement Managers to support the Key Account Managers... ...activities such as strategic account/agency planning, sales consultations,... ...required.Experience in Salesforce Customer Relationship Management (CRM) strongly preferred.The following licenses...CustomerCRMContract workLocal area
- General Motors is seeking a Customer Engagement Agency Operations Lead to translate strategy into coordinated, high-quality execution. You will shape intake, prioritization, governance, and end-to-end workflows across marketing, technology, operations, analytics, and agencies...Customer
$58k
...Job Description : Summary The Customer Engagement Manager (CEM) position is responsible for... ...in Ryder's services portfolio. Update CRM with relevant account specific details... ...Supply customer with information regarding operational performance. Learn customers business &...CustomerCRMFull timeLocal area$45k - $65k
...Arce - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic... ...customer records. Engage in conversations with prospective... ...including Microsoft Office and CRM systems. Compensation: $45,00...CustomerCRMWork at office$171.6k - $338.3k
...while improving compliance and operational visibility across the... ...Deloitte’s Technology Offices and leading the firm’s Tech Talent Transformation... ...sales, commercial and CRM domain fluency, consultative... ...expand market reach. Executive Engagement Build C-suite and senior-...CustomerCRMLocal area$50k - $60k
...Ecton - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a... ...maintaining customer records. Engage in conversations with prospective... ...Microsoft Office and CRM systems. Compensation: $50,00...CustomerCRMFor contractorsWork at office- ...Job Description Operations Lead - PT Job Summary: The Operations Lead (OL) reports... ...that supports traffic, sales, and the customer experience, including compliance with Company... ...store, department, sales goals, guest engagement, etc., and ensures all tasks are...CustomerFlexible hoursShift workNight shift
- ...Customer Service Representative / Sales Galco Industrial... ..., Michigan, is a leading provider of industrial... ...contractors, government agencies, institutions, and utilities... ...Take the extra mile to engage customers... ...listening Familiarity with CRM, P21 is a PLUS systems...CustomerCRMHourly payFor contractorsWork at office
$60k - $65k
...flexible schedule. About Our Agency Since opening the... ...professionals focused on helping customers protect what matters... ...State Farm Agent is a leading insurance agency... ...maintaining customer records. Engage in conversations with... ...Microsoft Office and CRM systems. Compensation:...CustomerCRMFor contractorsWork at officeLocal areaFlexible hours$115k
...new MRC annually Lead generation via... ...staff (Marketing, Operations, Sales Management,... ...prospects, existing customers, partners, and vendors... ...Recruit and engage attendees for company... ...(or other CRM) experience ~5+... ...or Detroit, MI Riverscape Search AgencyCustomerCRM- ...development About our Agency Now in her eighth... ...herself to helping customers proactively protect against... ...State Farm Agent is a leading insurance agency dedicated... ...customer records. Engage in conversations with... ...including Microsoft Office and CRM systems....CustomerCRMWork at officeLocal areaFlexible hours
- ...primary point of contact for customer communication/... ...customer satisfaction and lead visits/audits. Disseminate... ...to sales plan and operations; coordinate and... ...sessions, fostering employee engagement, and driving consistent... .... ~ Knowledge of ERP/CRM systems (e.g., SAP, SFDC...CustomerCRMPermanent employmentContract work
- ...together across the full customer lifecycle by connecting CX, CRM, SEO/GEO, web, social, content... ...works. By codifying engagement‑level problem‑solving into... ...and defining which teams lead, support, or monitor at... ...What you’ll need: 5+ years agency experience in digital...CustomerCRM
- ...platform-enabled B2B digital agency operating at the intersection of... ...by building smarter customer experiences and... ...Analytics and Insights Lead to join our Customer Analytics... ...a specific focus on CRM analytics and insights... ..., and client engagement. This individual will...CustomerCRMFull timeFlexible hours
$100k - $230k
Who We AreVML is a leading creative company... ...brand experience, customer experience, and commerce... ...is an integrated operating network made up of a dynamic multi-agency ecosystem that... ...journey triggers — that CRM and platform teams... ...client engagement and strategic narrativeTranslate...CustomerCRMWork at office- Agency:Omnicom Precision MarketingJob Function... ...integrates CRM platform expertise... ...deliver more connected customer experiences.MRM is... ...Manager to lead and oversee a client... ...account, creating the operational framework needed to... ...a newer client engagement while driving continuous...CustomerCRMFull timeLocal areaShift work3 days per week
$82.5k - $110k
...Alliance Operations Manager Merkle is a leading data-driven, technology-enabled... ...performance marketing agency that delivers unique, personalized customer experiences across... ...2,500+ loyalty and engagement experts, and 1,000+... ...information within CRM and alliance systems...CustomerCRMPermanent employmentFull timeContract workTemporary workWork at officeLocal areaRemote workFlexible hours$113k - $150k
...mail into broader customer lifecycle and omnichannel... ....Merkle is a leading data-driven,... ...performance marketing agency that specializes in... ...marketing and CRM - into new marketing... ...account management, operations, creative,... ...marketing strategy engagements and delivering trusted...CustomerCRMFull timeTemporary workWork at officeLocal areaRemote workFlexible hours2 days per week3 days per week$85k - $115k
...to transform industries and provide our customers with a competitive advantage through adhesives... ...for customers with documentation in the CRM tool and the LIM systemWork with... ...resumes from search firms or employment agencies. Unsolicited referrals and resumes are considered...CustomerCRMMinimum wageLocal areaRemote workFlexible hours$110k - $130k
...global Merchandise Agency to work for.... ...relationships while leading a high-performing... ...revenue, gross margins, operating expenses, and... ...forums, and client engagements to identify and develop... ...Salesforce CRM adoption and accuracy... ...process excellence Customer-focused mindset with...CustomerCRMSummer workWork at officeLocal areaRemote workFlexible hours- ...homeowners to introduce our home energy solutions Engage potential customers, qualify their interest, and assess their energy... ...detailed consultations Maintain and update records of leads and appointments in the CRM system Collaborate with the sales team to meet...CustomerCRMRemote job
- ...Motors is seeking a Senior Strategist, CRM Analytics & Insights to lead CRM analytics and insights for the... ...opportunities across the customer lifecycle. You'll collaborate with data... ...strategic recommendations that drive engagement, retention, and conversion for OnStar...CustomerCRMRemote job
$200k
...understanding of military operations, acquisition systems, and industry engagement. This individual will... ...Commands. Probe the Customer ecosystem to find information... ...and confer with Force Lead/ VP of Sales & BD to... ...Relationship Management (CRM) systems Benefits:...CustomerCRMFull timeContract workWork experience placementLocal areaMonday to Friday$75k - $180k
Who We AreVML is a leading creative company... ...brand experience, customer experience, and commerce... ...& Support engagement and will work closely... ...Experience Strategist, CRM Strategy Director,... ....Financial & Operational SupportAssist in tracking... ...within a digital agency, marketing, or web...CustomerCRMWork at officeShift work$103.7k - $163.02k
...for manufacturing agency partners and is integral... ...a strategic and customer-focused approach.... ...support market engagement.Ensure consistent... ...required.Organize and lead local special... ...to capture value.CRM & Reporting Tools:... ...sources of growth.Operational Discipline - Maintains...CustomerCRMFull timeFor contractorsWork at officeLocal areaShift work- ...requiring a strong ability to engage prospective students,... ...public safety events, agency visits, and community-... .... Re-engage inactive leads, incomplete applicants,... ...students or customers, build relationships, manage... ...goals. Proficiency with CRM systems (Salesforce strongly...CustomerCRMCasual workLocal areaAfternoon shift
$16 - $25 per hour
...MemberAngela Hughes - State Farm Agent is a leading insurance agency dedicated to providing exceptional... ...incoming inquiries and maintaining customer records.Engage in sales conversations with... ...skills, including Microsoft Office and CRM systems.Compensation: $16.00 - $25.0...CustomerCRMFor contractorsWork at office$40k - $50k
...Barnes - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a... ...maintaining customer records.Engage in conversations with prospective... ...Microsoft Office and CRM systems.Compensation: $40,000...CustomerCRMFor contractorsWork at office
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