Front Desk Guest Experience Associate (Part-Time)

Front Office Associate page is loaded## Front Office Associatelocations: Niagara Casinostime type: Part timeposted on: Posted 3 Days Agotime left to apply: End Date: June 2, 2026 (8 days left to apply)job requisition id: R-11919Fixed Term (Fixed Term)There are some **GREAT PEOPLE** out there... we should know **we hire them!****IF YOU ARE AN EXISTING EMPLOYEE, PLEASE NAVIGATE TO THE INTERNAL JOB POSTING USING THIS LINK:****FRONT** **OFFICE** **ASSOCIATE****Contract****$21.99****Application Deadline: June 1, 2026****The job involves:*** Performing a variety of skilled tasks to assist guests with their registration and departure* Handling various payment methods for services & ensuring Guests acknowledge terms & conditions of each stay* Assisting Gaming Guests, Entertainment, Transient Guests & Executives with their reservations* Promoting property wide Promotions & Events, and Momentum Card Holder Benefits* Reacting to business fluctuations while maintaining a commitment to world class guest service* Handling high volumes of guest interactions for long periods of time* Making decisions pertaining to the betterment of the guest's stay* Standing for extended periods of time* Working safely, and in compliance with OH&S policies and legislation* Working independently and as one team that supports and helps one another* Flexibility to support a 24/7 operation**The ideal candidate has:*** Hotel Restaurant Management Diploma or one year of hotel front desk experience at a 4 Diamond luxury hotel* Experience using LMS, and knowledge of Momentum Card Levels* Working knowledge of Hotel Property Management Systems* Knowledge of Niagara Falls and surrounding areas* Sense of urgency, accountability, and a high level of integrity and confidentiality* Attention to detail and high service standards* Exceptional communication and interpersonal skills* The ability to speak multiple languages### We confirm that we do not use AI in screening of applicants, and this position is an existing vacancy**.**### **We thank all applicants for their interest, however, only those selected for an interview will be contacted**### **Niagara Casinos is committed to creating an accessible and inclusive environment by providing equal opportunity to candidates of all abilities.** **Accommodations are available upon request for candidates taking part in all aspects of the selection process.** #J-18808-Ljbffr Fallsview Casino Resort