Global Airports & Venues CX Program Lead
Uber
Uber's Airports & Venues CX program aims to eliminate friction at scale across 100+ priority hubs worldwide. As Program Manager, Airports & Venues CX, you will own the global defect reduction program, drive insights, quantify root causes, and advocate for product and on-ground improvements to lower defect rates across key issues. This role suits senior CX, support operations, product operations, or travel operations leaders who blend analytical rigor with customer empathy and thrive in complex #J-18808-Ljbffr Uber
Vacancy posted 2 days ago
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