Hourly Pooled - Computer Lab Assistant, Academic Operations & Customer Relations

ATS Computer Lab AssistantJoin Our Campus Community!Thank you for your interest in joining the University of Wyoming. Our community thrives on the contributions of talented and driven individuals who share in our mission, vision, and values. If your expertise and experience align with the goals of our institution, we would be thrilled to hear from you. We encourage you to apply and become a valued member of our vibrant campus community today!At the University of Wyoming, we are committed to creating a supportive and enriching workplace.Why you'll love itGet paid to do homework while on duty during quiet periods, additional printing abilities, and opportunities for raises through exams/training.On-campus job with flexible scheduling around classes (including 1-hour shifts).Consistent schedule for the semester with easy options to pick up extra shifts.Work a variety of shifts (days, evenings, weekends, nights); preference given to those available 7am–1pm M–F, or late-night/shifts (5pm–11pm).Job PurposeProvide friendly, helpful basic computer support and assist users with printing and software problems.Get paid to do your homework and help others in the lab space to be productive as well.Essential Duties and ResponsibilitiesProvide basic computer support and assist users with printing and software problems.Troubleshoot account, quota, and email problems for lab users.Keep labs clean/orderly, collect lost/found items, and maintain records of print deposits.Can complete exams and optional training to earn raises.Perks include: additional printing abilities, ability to do homework while on duty, on-campus employment, scheduling around classes (including 1 hour shifts), same schedule for whole semester, flexible time off, ability to pick up additional shifts beyond regular schedule.Shifts available days, evenings, weekends, and overnights. Those with availability between 7am and 1pm M-F or for shifts 5pm-11pm usually given preference.Minimum QualificationsEducation: Enrolled UW College StudentExperience: Customer ServiceOther requirements: Familiarity with Consumer TechnologyDesired QualificationsExcellent customer service skillsWorking knowledge of Microsoft Windows and OfficeBasic computing skillsAbility to troubleshoot problems and communicate solutionsWork with cash amounts in US dollars up to $100Required MaterialsComplete the online application and upload the following for a complete application: cover letter, resume or C.V. and contact information for four work-related references.Work LocationOn-campus: This position provides vital support to campus customers, and the successful candidate must be available to work on campus.Hiring Statement/EEOAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation to apply for a position, please contact us at View phone number on click.appcast.io or email View email address on click.appcast.io LaramieThe University of Wyoming is located in Laramie, a charming town of 30,000 residents nestled in the heart of the Rocky Mountain West. The state of Wyoming continues to invest in its only 4-year university, helping to make it a leader in academics, research, and outreach with state-of-the-art facilities and strong community ties. We invite you to learn more about Laramie, by visiting the About Laramie website.Located in a high mountain valley near the Colorado border, Laramie offers both outstanding recreational opportunities and close proximity to Colorado's Front Range and the metropolitan Denver area. Laramie's beautiful mountain landscape offers outdoor enjoyment in all seasons, with over 300 days of sunshine annually. For more information about the region, please visit