Technical Content & Digital Media Specialist
Stellar Professionals
We're Hiring: Technical Communications & Creative Services Specialist!
Looking for a dynamic, multi-talented professional to bridge system documentation, digital media, and strategic communications.
Location: Jackson, MS
Work Arrangement: 100% Onsite
Interview Process: Webcam or In-Person
Schedule: Mon Fri, 8 AM 5 PM (40 hrs/week)
Key Responsibilities-
Technical Writing & Documentation: Create user guides, training manuals, operational procedures, system configuration documents, and process workflows.
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Creative & Digital Media: Design visual assets, infographics, presentations, whitepapers, and manage digital/social content adhering to brand standards.
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Information Governance: Manage digital repositories (SharePoint/Smartsheet) and lead document-digitization workflows.
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Compliance & UX: Coordinate technical regulatory reporting, ensure WCAG accessibility standards, and support UX/UI design across applications.
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Education: Bachelor's degree in Communications, English, IT, or a related field.
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Experience: 7+ years in technical writing, process documentation, editing, and cross-functional communication.
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Design & Media: 5 7 years in graphic design and digital media creation.
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Primary Tools: SharePoint , Teams , Adobe Creative Cloud (Illustrator, Photoshop, InDesign), PowerPoint , Excel , Word
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Project & Workflow Tools: Smartsheet , Confluence , Lucidchart , Adobe Workfront , Google Workspace, SAP Business Network
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Bonus Skills (Preferred): UX/UI design knowledge, WCAG accessibility standards, cloud systems, and child welfare system experience.
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