Senior Director, Global Business Operations

Our Mission

At Palo Alto Networks®, we're united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you're ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you're in the right place.

Who We Are

In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!

We believe collaboration thrives in person. That's why most of our teams work from the office full time, with flexibility when it's needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes.

Job Summary

Your Career: We are seeking a Senior Director of Business Operations to drive critical programs that deliver both the next generation of Field Capabilities and Sales Operations Services transformation. A critical focus of this position will be participating in the design and leading the execution of AI-first transformation programs. This role will serve as a senior, hands-on operational leader on the Business Operations staff, responsible for leading cross-functional transformation programs while delivering business value and scale in day-to-day operational responsibilities, including New Product Introduction processes, Bookings Policy Governance, and Field Quote to Cash capabilities.

Your Impact:

• AI & Operational Transformation: Lead GTM and Operations functional/services transformation strategy and initiatives. Deliver targeted program outcomes of scale and efficiency in our top GTM programs through optimized AI solutions by working cross-functionally with our Sales, IT and GTM organizations.
• Program Leadership: representing Global Business Operations and the Field on key programs including:
  1. AI Quoting
  2. AI Funnel Management
  3. Unified Seller Experience
  4. Sales Ops RFP Program
  5. Sales Ops AI Ticket Resolution
  6. NPI Business Process Improvements
• GTM Operations Excellence: Represent business operations in key GTM programs responsible for program design input, execution and field landing, overall quote-to-cash improvements, and expanding the leverage and target outcomes across all GTM operational systems, tools, and processes.

Your Experience:

• Proven track record in GTM operations, field-facing partnership roles, business process redesign, and leading large-scale enterprise transformations.
• Strong domain expertise in GTM functions, processes, tools, and emerging AI applications in business operations.
• Demonstrated ability to independently lead, influence, and align cross-functional leadership and operational teams.
• Experience managing global and matrixed teams, with strong operational rigor and change management expertise.

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/com-missioned roles) is expected to be the annual range listed below. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.

$248,700.00 - $341,250.00/yr

Our Commitment

We're trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can't accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at View email address on click.appcast.io.

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.