Staff Product Manager - Integrations Strategy

Staff Product Manager - Integrations Strategy

Banking is being reimagined—and customers expect every interaction to be easy, personal, and instant.

We are building a universal banking assistant that millions of U.S. consumers can use to transact across all financial institutions and, over time, autonomously drive their financial goals. Powered by our proprietary BankGPT platform, this assistant is positioned to displace age-old legacy systems within financial institutions and own the end-to-end CX stack, unlocking a $200B opportunity and potentially replacing multiple publicly traded companies.

Ultimately, our mission is to drive financial well-being for millions of consumers.

With over two-thirds of Americans living paycheck to paycheck, 50% holding less than $500 in savings, and only 17% financially literate, we aim to put financial well-being on autopilot to help solve this problem.

About Interface.ai

Banking hasn't kept up with how people actually live their financial lives. At interface.ai, we're building AI-native products that transform how millions of Americans interact with their financial institutions, making every interaction intelligent, personal, and proactive.

Our platform powers AI agents that handle real banking tasks end-to-end: moving money, resolving issues, converting loans, and surfacing financial insights across voice, chat, and digital channels. We're not building another chatbot. We're building the AI infrastructure that will become the primary way people bank.

With two-thirds of Americans living paycheck to paycheck, only 17% financially literate, and 50% holding less than $500 in savings, the urgency is real. We're putting financial well-being on autopilot, starting with the community financial institutions that serve everyday Americans.

We power AI agents for 100+ financial institutions, serving millions of banking members across the U.S., and are backed by leading investors including Avataar Venture Partners and Blume Ventures.

Our platform enables banks and credit unions to automate high-volume customer interactions across voice and digital channels while improving resolution rates, reducing operational costs, and increasing customer engagement.

Key credibility anchors:

• Series B AI company building agentic AI infrastructure for financial institutions
• Trusted by 100+ banks and credit unions across North America
• Serving millions of end users through conversational AI across voice, chat, and mobile channels

The Opportunity

At interface.ai, integrations aren't plumbing. They're a product. The depth of our integration layer directly determines what our AI can do for customers and how sticky the platform becomes.

This is a strategic role reporting directly to the VP of Product. You decide which integrations to build, how to package them, and how they drive business outcomes. You also drive the technical execution, not just the strategy.

What You'll Own

• Transform integrations from a technical function into a product-driven competitive advantage: integrations should open doors, not block deals
• Build and manage integration packages: pre-built bundles for specific customer segments that dramatically reduce time-to-live for new customers
• Define segment-specific integration strategies: which integrations unlock which customer segments and why
• Evaluate, prioritize, and manage the integration roadmap across core banking systems, contact center platforms, and data providers
• Design certification and testing programs that ensure integration quality, reliability, and partner confidence
• Influence go-to-market strategy through integration capabilities: your roadmap directly enables new deals and new segments
• Define integration architecture for new product lines: your strategic planning ensures the right integrations are in place as new products launch. You remain the integration authority throughout.

Who You Are

You see integrations the way a chess player sees the board: each one opens up new moves, and the right sequence creates a position that's hard to replicate. You've watched deals die because an integration wasn't ready, and you've seen firsthand how deep integrations become the reason customers stay and expand.

You're equally comfortable in a technical architecture review and a sales deal review. You can evaluate a banking API spec and then explain to a GTM team why this integration unlocks a $50M customer segment. You translate between engineering ("this requires a new adapter pattern") and business ("this means we can close the top 3 pipeline deals").

You build your own tools. You use AI to map integration landscapes, analyze API documentation, generate partner comparison matrices, and accelerate strategic planning — building agents, writing scripts, creating automated workflows, whatever gets the job done fastest. You don't wait for someone to compile the data. You compile it yourself, faster than anyone expects.

What You Bring

• 7+ years in product management, with 3+ years in integrations, platform partnerships, or API products
• Experience building integration packages, partner ecosystems, or API programs that drive business outcomes
• Technical enough to evaluate banking APIs, contact center integrations, and data exchange protocols: you don't need to code them, but you can read the docs, assess the architecture, and identify risks
• Understanding of how segment-specific integration needs map to business opportunity
• Experience with packaging capabilities into customer-ready offerings that reduce deployment friction
• Track record of influencing GTM strategy through product capabilities
• AI-native workflow: You build with AI daily — mapping integration landscapes, analyzing API specs, generating comparison matrices, automating documentation. The specific tools don't matter (Cursor, Copilot, Claude, Replit, custom scripts — all count); what matters is that you've moved beyond prompting into building.

Bonus Points

• Financial services integration experience (core banking systems, CCaaS platforms, or financial data providers)
• Built or managed API partnership programs
• Product-led growth experience where integrations drive adoption
• Experience with integration testing, certification, and quality programs

Our Values

• Act Like You're the Founder: Own the outcome from start to finish
• No Fear. Speak Your Mind: Candor moves us forward
• Pursuit of Excellence: Raise the bar, every time
• AI-First Mindset: Think automation, intelligence, and scale-first in every solution
• Don't Assume. Seek to Understand: Start with questions, not conclusions

How We Work

Every PM builds with AI daily. Our standard toolkit is Cursor, MCP integrations, and custom AI agents — and we onboard every new hire on these tools in their first week. We hold a high quality bar and move at startup speed. Flat organization. No empire-building.

What We Offer

• 100% company-paid medical, dental, and vision coverage
• 401(k) with company match and financial wellness perks
• Discretionary PTO + paid parental leave
• Mental health, wellness, and family benefits
• Competitive equity with meaningful upside

Interface.ai is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability, or veteran status.