Customer Service Representative

Customer Service RepresentativeWoody Buick GMC in Naperville is Chicaogland’s largest GM Dealership. We are a family-owned dealership focused on customer satisfaction and community. We are seeking Customer Service Representatives capable of smiling through the phone, and eager to provide exceptional service in our call center.Compensation: $20.00 hourlyResponsibilities:Respond quickly to customers through phone, email and text.Set appointments for sales and service.Provide basic product information.Direct inquiries to the appropriate department or individual.Seek opportunities to provide an exceptional experience for everyone.Maximize individual productivity, quality and customer service.Qualifications:2 year previous customer service experience.Call Center a plusHigh School diploma or equivalentPositive attitude, friendly demeanor and eager to learnGoal orientedDemonstrate exceptional customer service and organizationExcellent phone etiquette and excellent verbal, written, and interpersonal skillsAbility to multi-task, organize and prioritize workCapable of typing 40+ words per minuteBasic computer skillsValid in-state driver’s licenseBenefits:Aggressive compensation plan including hourly and performance pay401(k)Health, dental, vision and life insurancePaid vacationEmployee vehicle purchase discountPositive work environmentWe are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.