Front Desk / Patient Care Coordinator

Job Description

Job Description

Location: EAST NEW YORK, BROOKLYN NY
Practice: El Nunu Medical, P.C.

Join our growing and reorganizing medical practice! El Nunu Medical, P.C. is seeking a caring and detail-oriented Front Desk / Patient Care Coordinator to become an integral part of our team. We are a patient-centered practice committed to providing compassionate, high-quality care — and we’re looking for a bilingual (English/Spanish) professional who shares that dedication.

Responsibilities:

• Welcome patients and manage front desk operations with a friendly, professional attitude.

• Schedule, confirm, and follow up on patient appointments.

• Reach out to patients to schedule follow-ups, review lab results, and coordinate provider visits.

• Review and organize emails and forms for providers; ensure timely completion and communication.

• Check insurance eligibility and verify patient benefits prior to visits.

• Process referrals and submit prior authorizations for tests, procedures, and medications.

• Communicate effectively with patients, providers, and insurance companies.

• Maintain accurate and confidential patient records within the EMR system.

• Support the overall workflow of the office and assist with special projects as needed.

Qualifications:

• Bilingual in English and Spanish (required).

• Minimum 1–2 years of experience in a medical office or healthcare setting preferred.

• Knowledge of insurance verification, referrals, and prior authorization processes.

• Proficiency with EMR/EHR systems and Microsoft Office.

• Strong communication, multitasking, and organizational skills.

• Compassionate, team-oriented, and dependable personality.

Why Join El Nunu Medical, P.C.?

• Be part of an established, expanding practice that values teamwork and patient care.

• Work in a supportive, collaborative environment with opportunities for growth.

• Competitive pay based on experience.