Principal, Client Leadership (Retail)

Overview The Director, Retail Data Solutions serves as a senior partner for our Retail clients, driving revenue growth through consultative sales and strategic account management. You will manage a portfolio of approximately 21 accounts totaling about $3M in revenue. You will lead all aspects of complex sales processes with multiple parties and collaborate across Epsilon’s Data Strategy, Product, Legal, and Delivery teams to deliver high‑value, omni‑channel solutions. The position reports to the Vice President, Client Growth and requires close partnership with senior‑level stakeholders across client Marketing, Digital, Analytics, and C‑Suite teams, and daily collaboration with internal product, tech, and digital strategy experts to ensure seamless execution. Responsibilities Lead and expand the retail accounts, driving new revenue through renewals and cross‑selling data, identity, and analytics solutions. Serve as the executive point of contact for C‑Suite and marketing leaders, driving discovery, proposals and contract negotiations. Translate data into value, mastering executive‑level storytelling to present value‑based recommendations that directly impact client business goals. Act as the internal lead, partnering with Legal, Product, and Delivery teams to manage data compliance, modeling approvals and complex service execution. Influence the future of the Retail vertical by contributing to quarterly and annual business plans and providing market feedback to leadership. Advance your career by managing long, multi‑stakeholder sales cycles and gaining deep technical proficiency in Epsilon’s internal operations. Qualifications 8‑15 years of enterprise sales experience in data, digital marketing, identity, analytics or MarTech, with a consistent track record of exceeding revenue targets. Deep understanding of the retail ecosystem (brick‑and‑mortar and e‑commerce) to assess risks, identify growth and align solutions with client objectives. Demonstrated ability to “speak data,” translating complex assets like identity and analytics into clear, actionable client recommendations. Experience managing long, multi‑stakeholder sales cycles while coordinating seamlessly across internal delivery and compliance teams. Expertise in multi‑channel strategies (digital, TV, digital‑at‑home) and their role in a cohesive marketing ecosystem. Benefits Flexible time off (FTO), 15 paid holidays and paid sick time. Parental/new‑child leave, childcare & elder care assistance, adoption assistance. Comprehensive health coverage, 401(k), tuition assistance, commuter benefits, professional development, employee recognition, charitable donation matching, health coaching and counseling. Equal Opportunity Employer We are an Equal‑Opportunity Employer. We do not discriminate against any applicant or employee based on race, color, religion, sex, national origin, disability, age or any other protected characteristic. We provide accommodations for applicants needing assistance to complete the application process. Compensation USD $132,000.00 – USD $198,000.00 per year. This role may also be eligible for bonus or incentive compensation. Compensation will be determined based on skills, qualifications and experience of the applicant. Temporary roles may be eligible to participate in a freelancer/temporary employee medical plan and 401(k) plan once criteria are met. #J-18808-Ljbffr Epsilon