Intake Coordinator

A bit about us:

We're a well-established Pennsylvania law firm with 80+ years in operation and a strong reputation in personal injury, business, real estate, and estate law. We are seeking a detail-oriented and highly organized Intake Coordinator to serve as an initial point of contact for potential clients. This role is responsible for gathering information regarding clients' legal needs, documenting details accurately, and ensuring a professional and positive experience throughout the intake process.

The ideal candidate is an excellent communicator who can multitask, prioritize competing needs, and handle sensitive information with professionalism and discretion. Legal or medical experience is helpful but not required.

Why join us?

Benefits: Highmark Medical & Dental, 65% paid premium (for individual & family) w/$500 deductible, life insurance 2.5x earnings, short term disability, FSA, HSA. 401k 7% Contribution (no match required!), additional 4% benefit budget to contribute towards healthcare or other.

• Flexible Schedule (Start early, leave early, start later, work later, etc)
• Accelerated Career Growth!
• Fun Company Activities!
• Many More!

STRONG Bonus Structure! Typically 2-4 bonuses per year

Job Details

What You'll Own:

Communicate with potential clients by phone and in writing to gather information regarding their legal needs
Complete client intake and accurately document relevant information
Manage multiple inquiries and tasks while maintaining attention to detail
Communicate professionally and empathetically with prospective clients
Maintain organized and accurate records
Assist with general administrative duties as needed

What We're Looking For:

5+ years of professional work experience required
Strong written and verbal communication skills
Excellent organizational and multitasking abilities
Strong attention to detail and follow-through
Basic proficiency with Microsoft Word and Excel
Professional, personable, and comfortable speaking with clients
Ability to handle confidential and sensitive information appropriately
Legal or medical experience is a plus, but not required

Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot's policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.

Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.

By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here: jobot.com/privacy-policy