Account Manager

Boston, United States

This role is flexible/hybrid. This role can be located in Boston, MA,Warwick, RI area or fully remote. May need to come into the office periodically for company and team meetings.

A four-time Inc. 5000 company, this company is a mid-market digital marketing agency with a unique differentiator in demand generation marketing services. This company provides a true turnkey outsourced suite of marketing capabilities on a monthly retainer basis, including SEO/SEM, lead generation, PPC, social media marketing, marketing automation, asset development, and branding.

This company evolves beyond the traditional marketing agency because they are responsible for implementing the marketing strategy we have written. This sense of ownership is critical to driving the results, revenue, and profitability that client strategies are designed to generate. They go beyond simply connecting clients with intangible ‘creative genius’-we emphasize actionable data and tangible results.

The Account Manager is responsible for helping manage the client relationship in partnership with other client service team members. Responsible for client communication, ensuring the highest quality deliverables and advocating for the client as needed. The Account Manager will also be responsible for fully understanding the clients overall goals, unique industry landscape and full marketing strategy.

Requirements

• 2-5 years of Account Management experience
  
• Bachelor’s degree in Marketing or equivalent experience
  
• Marketing agency experience is highly preferred
  
• Maintains an understanding of each clients’ industry/segment, consumer profiles, and competitive landscape and informs the account team as needed
  
• Demonstrated ability to provide tactical solutions to client business objectives
  
• Experience in successfully managing clients through complex projects
  
• Experience with researching requirements for project goals and benchmarking
  
• Maintains an understanding of the agency's core services, offerings, and capabilities
  
• Serves as primary business owner for internal account teams for all elements related to assigned projects including budgets, internal client advocate communication, and quality control of deliverables.
  
• Experience drafting client project proposals and SOWs
  
• Demonstrates an understanding of project architecture and estimate structure when completing client work.
  
• Experience in project financial management and analysis