Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Front Office Manager

Crescent Hotels & Resorts

About the Role We are looking for a Front Office Manager to lead our Front Office team at Kimpton Hotel Monaco Baltimore Inner Harbor. Benefits Highly competitive wages An exceptional benefit plan for eligible associates & your family members 401K matching program for eligible associates Flexible scheduling to allow you to focus on what is important to you Discounts with our Crescent managed properties in North America for you & your family members Hotel Room Discounts at UHG properties worldwide Core Responsibilities Here is what you will be doing each day: The Front Office Manager oversees Front Office Operations to achieve customer satisfaction, quality service, and compliance with Corporate/Franchise policies and procedures while meeting/exceeding financial goals. You will manage the Front Office Team, providing training, coaching, and support. Communication with all departments is key to ensure customer satisfaction. You will resolve customer complaints, anticipate potential issues by reviewing and monitoring complaints, operational issues, business flow, and associate performance to ensure high levels of customer satisfaction and quality of service. Qualifications & Experience Does this sound like you? You have a passion for our industry, set high expectations for customer service, and have at least 3 years of experience as a Front Office Manager in a hotel. Excellent interpersonal, leadership, and communication skills, strong problem-solving, and a dedication to providing excellent service to guests. IHG brand experience is a plus. Equal Employment Opportunity Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr Crescent Hotels & Resorts

Vacancy posted 5 days ago
Similar jobs that could be interesting for youBased on the Front Office Manager in Baltimore, MD vacancy
  • $25 - $32 per hour

     ...About us Brilliant Smiles of Maryland is a premier dental office in in Reisterstown, MD. We are a patient-centric, modern dental...  ...opportunities Join our innovative Dental team as our Dental Office Manager! Are you a dynamic, results-driven individual with a passion... 
    Suggested
    Hourly pay
    Full time
    Work at office

    Brilliant Smiles

    Reisterstown, MD
    1 day ago
  • $65k - $75k

    Front Office Manager Salary Range $65,000 - $75,000 annually. At Canopy by Hilton Baltimore Harbor Point, we deliver a vibrant, neighborhood‑inspired guest experience in the heart of Baltimore’s waterfront community. We believe hospitality is personal—rooted in genuine... 
    Suggested
    Daily paid
    Night shift
    Weekend work
    Afternoon shift

    Donohoe Hospitality Services

    Baltimore, MD
    5 days ago
  •  ...Assist the Front Office Manager in managing the Front Office operations to achieve customer satisfaction, quality service and compliance with corporate/franchise policies and procedures while meeting/exceeding financial goals. Ensure that the arrival Front Desk, Supervisor... 
    Suggested

    HEI Hotels & Resorts

    Baltimore, MD
    4 days ago
  • $19 - $20 per hour

     ...The Hotel Front Desk Supervisor oversees daily front office operations, ensuring seamless guest experiences and efficient staff management. They act as the primary liaison between front desk agents and hotel management, handling escalated issues, staff training, scheduling... 
    Suggested
    Hourly pay
    Local area
    Shift work
    Night shift

    Sheraton Baltimore North

    Towson, MD
    2 days ago
  •  ...Front Desk Coordinator - Baltimore, MD Are you looking for a company you can grow your...  ...communicate effectively with members and patients. Manage the flow of patients through the clinic...  ...manner and using it as a learning tool. Office management or marketing experience a plus... 
    Suggested
    Work at office

    The Joint Chiropractic

    Baltimore, MD
    2 days ago
  • $22 per hour

     ....00 - $22.00 Hourly Tipped/Service Charge Eligible? No Discretionary Performance Bonus Eligible? No Overview Assist the Front Office Manager in managing the Front Office operations to achieve customer satisfaction, quality service and compliance with corporate/franchise... 
    Hourly pay
    Full time
    Temporary work
    Part time
    Local area
    Immediate start
    Flexible hours

    Merritt Hospitality, LLC d/b/a HEI Hotels & Resorts

    Baltimore, MD
    4 days ago
  • $23 - $25 per hour

     ...candidate will serve as the face of the community, delivering exceptional service while also managing the end-to-end coordination of meetings and events. This role reports to the Lead Office Services Associate or the Client Relations Manager.Pay rate 23.00 to 25.00 USD/hrKey... 
    Work at office
    Local area

    Opensity Solutions

    Baltimore, MD
    5 days ago
  •  ...Full-Time Front Desk Manager Pediatrics at Chartley is hiring a Full-Time Front Desk Manager. We are looking for a computer savvy, energetic...  ...Maintain a clean, organized, and welcoming front office environment Implement and uphold office policies and procedures... 
    Full time
    Work at office

    Trusted Doctors, LLC

    Reisterstown, MD
    1 day ago
  • TPG Hotels, Resorts & Marina is seeking a Hotel Front Office Manager to oversee all front desk and guest services operations, ensuring exceptional guest experiences. Responsibilities include managing staff, reservations, guest inquiries, and cross-department collaboration... 

    TPG Hotels & Resorts

    Linthicum, MD
    3 days ago
  • $20 - $22 per hour

     ...know how to lead by example, support the front desk team, and create positive guest experiences...  ...Communicate important updates to management and other departments Assist with cashiering...  ...Opportunities for growth in front office and hotel leadership A role where you... 
    Hourly pay
    Full time
    Flexible hours
    Shift work

    Dimension Hospitality

    Baltimore, MD
    1 day ago
  • Guest Services Director Full Time Day Shift No On-Call Requirements Complete Care at Heritage - We approach every day with one goal: To improve the lives we touch through high-quality healthcare and extraordinary compassion. Why work for us? You will...
    Full time
    Immediate start
    Day shift

    Complete Care Management

    Dundalk, MD
    2 days ago
  • $24 - $27 per hour

     ...individuals' needs and rights. Train and coach nursing center staff so they maintain the highest level of customer service. Manage the customer satisfaction survey process within the nursing center. Responsible for the nursing center's customer satisfaction scores... 
    Full time
    Temporary work
    Immediate start

    Geneis Healthcare

    Baltimore, MD
    14 days ago
  • $22.98 per hour

     ...Service Recovery strategies. You'll also leverage your understanding of HR policies to contribute to staff development and performance management. Education/Experience: Associate's degree in business/management or related field. A minimum of four years of relevant... 
    Hourly pay
    Full time
    Shift work
    Day shift

    Johns Hopkins Medicine

    Baltimore, MD
    3 days ago
  •  ...Job Description Job Description We are seeking a Private Club Dining Room Manager to join our team! You will be responsible for providing members with a memorable dining experience.  Responsibilities: Supervise and coordinate all culinary activities Oversee... 

    Mount Vernon Club of Baltimore

    Baltimore, MD
    22 days ago
  •  ...sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers a wide range of personal and professional...  ...Qualifications High school diploma or equivalent Working knowledge of office equipment such as multiline phones, phone etiquette, Word and... 
    Work at office

    U-Haul

    Baltimore, MD
    3 days ago
  • $23 - $26 per hour

     ...Molinaro, DDS is now hiring a Full Time Dental Front Desk Coordinator in Catonsville, Maryland...  ...payments, and have solid overall front office knowledge. Full Time Dental Front Desk...  ...and their household Responsibilities Manage administrative duties Accounting for patients... 
    Hourly pay
    Full time
    Temporary work
    Local area
    Immediate start
    Monday to Thursday

    Stardentalpartners

    Catonsville, MD
    5 days ago
  • $16 - $35 per hour

     ...Hilton is seeking a Front Desk Supervisor to oversee front desk operations and ensure guests receive excellent customer service throughout...  ...during busy shifts, handles escalated guest concerns, and helps manage the check-in and check-out process to ensure efficiency and... 
    Hourly pay
    Full time
    Shift work
    Night shift
    Afternoon shift

    Hilton

    Cockeysville, MD
    5 days ago
  •  ...Overview The Nurse Manager is responsible for ensuring that safe, age-appropriate patient care is provided during hours of unit operation. Functions as role model, advisor, resource, and leader for other members of the patient care team. Unified by the core purpose of... 

    LeaderStat

    Baltimore, MD
    3 days ago
  • $23 - $26 per hour

     ...Full Time Dental Front Desk Coordinator Nicholas J. Molinaro, DDS is now hiring a Full...  ...payments, and have solid overall front office knowledge. Full Time Dental Front Desk...  ...and their household Responsibilities Manage administrative duties Accounting for... 
    Hourly pay
    Full time
    Temporary work
    Local area
    Immediate start
    Monday to Thursday

    Star Dental Partners

    Catonsville, MD
    2 days ago
  • $500 per month

     ...Position As our Assistant Guest Service Manager, you are assisting the Guest Service...  ...the guest flow and service provided at the front-end of the store, where the guest has the...  ...activities. Responsible for front-end and cash office procedures and controls, including... 
    Hourly pay
    Work at office
    Flexible hours
    Afternoon shift

    The Fresh Market

    Towson, MD
    1 day ago
  • $17 - $19 per hour

     ...Clearway Pain Solutions in Lutherville is seeking a Front Desk Representative to manage patient intake, handle insurance information, and deliver exceptional...  ..., attention to detail, and proficiency in Microsoft Office. The role offers a pay range of $17.00/Hr - $19.00/Hr,... 
    Work at office

    Clearway Pain Solutions

    Lutherville Timonium, MD
    4 days ago
  • $64k - $68k

     ...The Assistant Front Office Manager (AFOM) supports the Front Office Manager in supervising daily operations, guest services, and staff at a hotel’s front desk. Key responsibilities include handling guest complaints, managing check‑ins/check‑outs, scheduling staff, ensuring... 
    Flexible hours

    Renaissance Baltimore Harborplace Hotel

    Baltimore, MD
    5 days ago
  •  ...recognition and real support from their employer. Best Western Kent Narrows is seeking an experienced and motivated Front Office Manager to join the team at our property located on the shores of the Chesapeake Bay. The Front Office Manager will lead the front... 
    Work at office
    Local area
    Flexible hours

    Best Western Kent Narrows

    Baltimore, MD
    5 days ago
  •  ...21076, USA Position Summary The Therapy Front Desk Coordinator is responsible for ensuring...  ..., defer to the Therapy Site Lead/Manager. Track visit limits, authorizations, and...  ...procedures as specified by the practice/billing office. Run daily, weekly, and monthly reports as... 
    Work at office
    Immediate start

    The Centers for Advanced Orthopaedics LL

    Hanover, MD
    2 days ago
  • $20 - $21 per hour

     ...Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Guest...  ...equipment. Must have finger dexterity to be able to operate office equipment Other: Being passionate about people and service... 
    Hourly pay
    Work at office
    Local area
    Flexible hours
    Shift work
    Night shift

    Delta Baltimore North

    Baltimore, MD
    5 days ago
  • $72k - $75k

     ...landmarks are all within easy reach. The role of the Reservations Manager Reporting to the Commercial Director, this position assumes...  ...Hotel/Resort leadership experience in Reservation Sales or Front Office strongly preferred. ~ Ability to motivate and train a team... 
    Full time
    Temporary work
    Night shift

    Four Seasons

    Baltimore, MD
    16 days ago
  • $17 per hour

     ...Exclusive vendor discounts Mileage reimbursement is provided when traveling between properties or other work-related tasks Our Property Managers have the opportunity to earn performance-based bonuses! Job Description Our Property Managers get to work independently at... 
    Hourly pay
    Full time
    Weekend work

    Public Storage

    Woodlawn, MD
    3 days ago
  • $25 - $30 per hour

     ...Our modern, state-of-the-art dental office is looking for an experienced Dental Front Desk Manager to join our growing team! We are known for our warm, welcoming atmosphere, amazing doctors, supportive team, and wonderful patients. We are seeking a full-time Front Desk... 
    Full time
    Temporary work
    Work at office

    Canton Smile Studio

    Baltimore, MD
    more than 2 months ago
  • $60k - $80k

     ...improvements. Strong organizational, analytical, and problem-solving abilities. Ability to manage multiple priorities in a fast-paced environment. Proficiency with Microsoft Office (Word, Excel, PowerPoint). Experience with ERP systems such as SAP and CRM platforms like... 
    Work at office

    RadNet

    Baltimore, MD
    2 days ago
  • Embrace the role of a Customer Service Supervisor and lead a dynamic retail environment. Drive customer satisfaction, support store operations, and mentor associates to achieve sales goals. If you have strong leadership, customer service, and retail

    Wawa

    Linthicum Heights, MD
    1 day ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Front Office Manager. Be the first to apply!