Customer Retention Specialist - State Farm Agent Team Member

Benefits 401(k) matching Bonus based on performance Competitive salary Opportunity for advancement Paid time off Signing bonus Training & development Free uniforms CUSTOMER SERVICE REPRESENTATIVE - STATE FARM AGENT TEAM MEMBER Full Time in Tucson - AZ Benefits 401(k) matching Competitive salary Paid time off

ROLE DESCRIPTION

As a Customer Service Representative with the Andy Manchanda State Farm Agency, you will create the exceptional client experiences that drive our success. If you have a strong attention to detail and a passion for helping people, this role is the ideal starting point for your career. You will grow professionally by resolving inquiries, collaborating with our team, and anticipating the needs of the community members we serve. This position offers a rewarding path to enhance your skills and advance your career within a thriving, customer-focused insurance agency. We look forward to connecting with you if you are the empathetic, customer-focused team member we’re searching for, especially growth minded, driven candidates, we anticipate internal growth opportunities to help you advance.

RESPONSIBILITIES

Establish customer relationships and follow up with customers as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification. Use a customer-focused, needs-based review process to educate customers about insurance options. Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business. Track record and experience in selling to existing customers, while assisting them.

QUALIFICATIONS

Dedicated to customer service Able to effectively relate to a customer, answer their questions, and anticipate their needs. Excellent communication skills to assist customers and coordinate with other agency team members Proactive in problem-solving Relationship building

BENEFITS

Hourly pay plus commission/bonus Growth potential/Opportunity for advancement within my office Paid time off (vacation and personal/sick days) Valuable career-building experience Licensing reimbursement after 3 months from start date Signing bonus for pre-licensed professionals Compensation $37,000.00 - $70,000.00 per year #J-18808-Ljbffr Andy Manchanda - State Farm Agent