Senior Systems Group Manager - VPN Technologies

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One. Job Description We are seeking a highly experienced and strategic technology leader to serve as Vice President – Manager of Enhanced Authentication Services . This role is responsible for the ownership, delivery, and continuous improvement of enterprise authentication platforms, ensuring secure, reliable, and scalable access across the organization. The successful candidate will combine deep expertise in identity, authentication, and network security technologies with proven leadership in IT operations, automation, and cost optimization . Key Responsibilities Product Ownership & Strategy Serve as the primary business and technology owner for enterprise authentication services. Define and execute product roadmaps that align with security strategy, regulatory requirements, and business objectives. Ensure the delivery of highly available, resilient, and scalable authentication platforms. Platform Leadership Own and oversee the following authentication and access technologies: Zero Trust Network Access (ZTNA) solutions Enterprise VPN platforms Federated identity and SSO systems Multi-factor authentication (MFA) platforms Customer authentication solutions Network access control (NAC) and policy enforcement systems Operational Excellence Drive improvements in reliability, performance, and service availability. Implement automation strategies to reduce operational overhead and improve efficiency. Lead incident reduction initiatives and ensure proactive problem management. Establish and maintain SLAs, KPIs, and operational metrics. Financial & Resource Management Manage staffing models and optimize resource allocation through automation and efficiency improvements. Drive cost reduction initiatives while maintaining service quality and compliance. Oversee budget planning, forecasting, and vendor management. Security, Risk & Compliance Ensure adherence to enterprise security standards and regulatory requirements (e.g., PCI compliance). Partner with risk, audit, and compliance teams to address findings and strengthen controls. Maintain strong governance over identity and access management practices. Leadership & Team Development Lead, mentor, and develop high-performing technical teams. Foster a culture of accountability, innovation, and continuous improvement. Build strong cross-functional relationships across infrastructure, security, and application teams. Basic Qualifications Bachelor's degree or equivalent work experience. At least 8 years of experience with management approaches, tools, and techniques for gaining the cooperation and support of others. At least 5 years of experience with utilizing, configuring, and installing software for connecting distributed software and services across heterogeneous platforms. At least 10 years of experience within a total Information Technology (IT) environment. Preferred Qualifications Experience in large, regulated enterprise environments (financial services preferred). Knowledge of audit frameworks and regulatory compliance (e.g., PCI DSS). Certifications such as CISSP, CCNE, or related security/network credentials are a plus. Expertise Highlights Authentication technologies: MFA, SSO, federated identity, VPN and Zero Trust architectures, network security and access control systems. Background in IT operations and service delivery, automation and process optimization, vendor and product management. Demonstrated success in driving cost savings, improving system availability, and reducing incident volumes. Key Competencies Strategic thinking and product ownership. Strong leadership and team‑building capabilities. Advanced problem‑solving and analytical skills. Communication and stakeholder management. Financial and operational acumen. Performance Expectations Deliver measurable improvements in uptime, reliability, and customer experience. Reduce operational cost through automation and process refinement. Maintain industry‑leading authentication security posture. Successfully lead transformation initiatives across authentication services. This position is not eligible for visa sponsorship. Location Expectations This role requires working from a U.S. Bank location three (3) or more days per week. We accommodate disabilities during any portion of the application or hiring process. Please refer to our disability accommodations for applicants. Benefits Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. Benefits include: Healthcare (medical, dental, vision) Basic term and optional term life insurance Short‑term and long‑term disability Pregnancy disability and parental leave 401(k) and employer‑funded retirement plan Paid vacation (from two to five weeks depending on salary grade and tenure) Up to 11 paid holiday opportunities Adoption assistance Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law Our benefits package also includes incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Equal Opportunity U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law. E‑Verify U.S. Bank participates in the U.S. Department of Homeland Security E‑Verify program in all facilities located in the United States and certain U.S. territories. Learn more about the E‑Verify program. Salary range: $133,365.00 – $156,900.00 (based on primary location). Posting may be closed earlier due to high volume of applicants. #J-18808-Ljbffr Us Bank