Mailroom Clerk

Mailroom Clerk

Candidates who receive an offer will be required to successfully complete a background check and drug test as a condition of employment.

Job Location

Cleveland, OH (Onsite)

Job Duration

3 Months

Interview Type

In-Person

Work Locations

Primary Location: Cleveland, OH 44114

Secondary Location (cross-training required): Brooklyn, OH 44144

Parking provided.

Schedule

Standard hours: 8:15 AM 5:15 PM (1-hour lunch)

Flexible work schedule:

• Start time: 7:30 AM 9:00 AM
• End time: 3:30 PM 4:30 PM

Job Description

Position Overview

The hiring managers are seeking a candidate who:

• Has strong attention to detail.
• Is team-oriented and collaborative.
• Demonstrates excellent customer service skills.
• Is comfortable using technology and computer systems.
• Maintains a positive attitude.
• Can stand and walk for extended periods.
• Can occasionally lift 3050 lbs.

Daily Responsibilities

• Receive and sort inbound USPS mail and accountable packages.
• Check in and deliver USPS mail and accountable packages using chain-of-custody technology.
• Retrieve outbound USPS mail and packages from designated mail hubs.
• Walk and deliver mail/packages throughout a campus consisting of:
  • Two buildings
  • Multiple floors
• Create and process FedEx shipping labels.
• Maintain accurate package tracking and delivery records.

Ideal Candidate Background

Previous experience in the following areas is highly transferable:

• Restaurant server positions:
  • Strong customer service focus
  • Comfortable being on their feet throughout the day
  • Experience using POS systems and technology
• Mailroom experience is not required.

Key qualities include:

• Strong attention to detail
• Dependability and accountability
• Customer-focused mindset
• Ability to work independently and as part of a team

Required Qualifications

• High school diploma, GED, or equivalent work experience.
• Basic computer proficiency.
• Familiarity with Microsoft Office Suite.
• Valid driver's license and required auto insurance may be needed per client policy.
• Related copy/mailroom experience is preferred but not required.

Knowledge, Skills & Abilities

• Technical aptitude with:
  • Printers
  • Copiers
  • Postage machines
  • Other office equipment
• Strong customer service skills.
• Good organizational and time-management abilities.
• Ability to understand and follow detailed instructions.
• Ability to communicate information clearly and professionally.

Physical Requirements

• Walk and/or stand 46 hours per day.
• Frequently bend, reach, stretch, and climb stairs.
• Lift and move items weighing up to 5055 lbs.
• Push or pull office equipment when necessary.
• Walk between buildings as required.

Working Environment

• Professional office setting with normal lighting, temperature, and noise levels.
• Varied daily assignments requiring:
  • Attention to detail
  • Problem-solving
  • Data interpretation
  • Customer interaction
• Indoor delivery routes throughout multiple floors and buildings.

Metasys Technologies is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.