Vice President, Customer Success
Confidential
Vice President, Customer Success
About the Company
Forward-thinking B2B SaaS / CRM technology organization
Industry
Information Technology and Services
Type
Privately Held
About the Role
The Company is in search of a Vice President of Customer Success to take on a pivotal role in overseeing the full post-sale customer lifecycle. The successful candidate will be responsible for leading the implementation, enablement, support, retention, and expansion efforts for mid-market and enterprise customers. This includes owning and scaling the end-to-end customer success strategy, driving adoption, and ensuring high levels of customer satisfaction. The role also involves leading cross-functional partnerships with sales, product, and engineering teams, as well as establishing and monitoring customer health metrics and KPIs. Applicants for the Vice President of Customer Success position at the company should have a minimum of 8 years' leadership experience in customer success within the B2B SaaS sector. A strong background in Salesforce or a similar CRM platform is essential, as is a proven track record of improving customer retention and driving expansion revenue. The role requires excellent executive communication and operational leadership skills, as the VP will be expected to serve as an executive sponsor for key enterprise accounts and lead customer success, implementation, and support teams. The ideal candidate will be a strategic thinker, capable of developing and executing customer success strategies that align with the company's overall business objectives.
Functions
- General Management
Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the Vice President, Customer Success in Detroit, MI vacancy
- ...Customer Success Leadership Building the Future of Construction | One of Detroit's Fastest-Growing Startups RIVET is how construction... ...a new generation entering the workforce. The Role As Vice President, Customer Success at RIVET, you'll build and lead the...SuggestedContract workFor contractorsRemote workShift work
Detroit Venture Partners
Detroit, MI5 days ago $300k
...The company is seeking two newly created Vice President of Operations roles, one focused on... ...safely, on schedule, within budget, and to customer expectations Hold full P&L... ...significant operational leadership ~ Proven success managing a large, multi-project portfolio...SuggestedContract workTemporary workFor contractorsFor subcontractorRelocation package- ...Vice President, Executive Search & Business Development About the Company Nationally recognized executive search firm Industry... ...Business Development to join their mission-driven team. The successful candidate will serve as the primary strategic partner to clients...Suggested
- ...strong company culture are key to the success of our products and technologies, that... ...users around the world and around 645,000 customers across all industries rely on. With... ...to join our team and make an impact?The Vice President, Enterprise Sales - Midwest, USA reports...SuggestedTemporary workWork experience placementCasual workRemote workWorldwide
TeamViewer
Detroit, MI3 days ago $120k - $215k
...team.Job DescriptionImpact You’ll MakeAs a full-time Senior Vice President within our growing Transaction Advisory practice, this role makes... ...diverse perspectives and experiences to drive innovation and success. Our leadership is committed to inclusion and belonging...SuggestedFull timeLocal areaFlexible hoursStout Risius Ross
Detroit, MI4 days ago- As the Vice President, Finance and Administration, you will provide strategic and operational leadership across NGNRI’s core administrative... ..., and in full support of its research mission. The successful candidate will bring senior-level experience in finance and administration...Full timeWork at office
dPOP
Detroit, MI2 days ago $87k - $195k
...broad spectrum of industries, asset classes and geographies.Vice Presidents will work on a variety of assignments, including the valuation... ...development opportunities to support their professional growth and success.Relationship-focused with clients, peers, and management....Full timeLocal areaFlexible hoursStout Risius Ross
Detroit, MI4 days ago$325k - $375k
...Transformation Across Global OperationsAbout Our ClientOur client for the Vice President Global Finance - Operations and Supply Chain opportunity is a... ...AI and digital transformation efforts and implementationThe Successful ApplicantBachelor's Degree in Accounting, Finance, or...Temporary workWork at officePage Executive
Detroit, MI3 days ago$305k - $412k
...we recognize that our exceptional employees are vital to our success. We are a dedicated team focused on meeting the unique needs... ...service for rare patients . Position Summary: The Vice President, Clinical Development (Nephrology) will be the project co-lead...Temporary workRemote workShift workTravere Therapeutics
Detroit, MI3 days ago- ...performance through strategic planning, market expansion, and customer acquisition across mid- to upper-market accounts. The Regional... ...updates on performance, opportunities, and risks. Develop succession planning and leadership readiness within the regional sales organization...Remote work
PEAK Technologies
Dearborn Heights, MI5 days ago $163.4k - $322.1k
...operational effectiveness and efficiency. Deloitte Oracle Associate Vice Presidents help clients delineate strategy and vision, design and... ...workstreams across complex Oracle transformation programsA successful candidate would possess these skills:Ability to work...Immediate startVisa sponsorshipDeloitte
Detroit, MI1 day ago$171.5k - $307.5k
Position Summary Associate Vice President, CCaaS & AI TransformationOur Deloitte Sales... ...organizations to build deeper relationships with customers through innovative strategies, advanced... ...value and support account growth.A successful candidate would possess these skills:...Work experience placementLocal areaDeloitte
Detroit, MI1 day ago- ...Vice President of Global Social About the Company Global consumer brand with a high-performing social team and creator campaigns.... ...seeking a VP, Global Social for the North American region. The successful candidate will be responsible for leading the social strategy...
- ...Founding Vice President of Enterprise Sales, Healthcare Data & Analytics, Payers & Pharma About the Company Established healthcare... ...consultative selling, negotiation, and relationship building. The successful candidate will be responsible for shaping the future of...
- ...Vice President, Trade Relations, Pharma About the Company Healthcare organization advancing pharmaceutical trade strategy, contracting... ...modernizing contracting through the use of data and AI. The successful candidate will be responsible for influencing market impact,...
- ...Senior Vice President, Global Regulatory Affairs About the Company Clinical-stage biotechnology company with a multi-asset pipeline... ...a diverse and advancing multi-therapeutic-area pipeline. The successful candidate will be the senior-most regulatory leader, responsible...
- ...Interim Vice President of Revenue Cycle About the Company Northeastern health system delivering patient care and operational transformation... ...oversight of its comprehensive revenue cycle enterprise. The successful candidate will be responsible for evaluating and...Interim role
- ...Vice President of Design, Commercial Foodservice Design Consulting Operations About the Company Commercial foodservice design consulting... ...its Commercial Foodservice Design Consulting Operations. The successful candidate will be responsible for the strategic and...
- ...Vice President of Operations About the Company Trusted bakery and snack manufacturer with... ...multiple manufacturing facilities. The successful candidate will be responsible for... ...excellence in safety, quality, productivity, customer service, and financial performance,...
- ...Vice President of Technology Operations About the Company Healthcare services company focused on improving financial and operational... ..., client commitments, and operational priorities. The successful candidate will be responsible for owning the portfolio of operations...
- ...Vice President of Talent Acquisition About the Company Fast-growing, innovative organisation seeking strategic global talent acquisition... ...exceptional talent to support the organization's growth. The successful candidate will be responsible for leading and mentoring a...
- ...Vice President of Finance & Accounting About the Company High-growth, privately held organization at a pivotal point in its evolution... ..., forecasting, and business performance analysis. The successful candidate will also play a pivotal role in the company's financial...
- ...Vice President, Data Center Site Development About the Company Well-capitalized real estate investment firm building a new data center... ..., and de-risk land for future data center projects. The successful candidate will be tasked with sourcing and evaluating powered...
- ...Vice President of Analytical Development About the Company Clinical-stage biotechnology company developing immunotherapies to treat... ...and the establishment of a long-term analytical strategy. The successful candidate will be responsible for guiding the analytical team...
- ...Vice President, Clinical Education Services About the Company Reputable provider of advanced... ...its executive leadership team. The successful candidate will be responsible for the... ...clinical education programs that enhance customer engagement, support product adoption,...
- ...Vice President, Business Development About the Company Global investment firm delivering differentiated credit and alternative investment... ..., with a focus on capital formation, to join their team. The successful candidate will be instrumental in driving capital-raising...
- ...Vice President of Defense Sales About the Company Reputable provider of top-notch services Industry Consumer Services Type... ...lead and drive the strategic growth of its defense sector. The successful candidate will be responsible for developing and executing...
- ...Vice President, Fundraising About the Company Nationally acclaimed organization providing educational services to local communities... ...President, Fundraising to join their national organization. The successful candidate will be a senior enterprise leader with a proven...Local area
- ...Vice President of Finance About the Company A growing, multi-state senior living organization focused on memory care Industry... ...Vice President of Finance to join their executive team. The successful candidate will be responsible for the full spectrum of financial...
- ...Vice President, Real Estate & Workplace Services About the Company A complex organization managing a large corporate real estate portfolio... ...management of its diverse real estate portfolio. The successful candidate will be responsible for aligning real estate, lease...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Vice President, Customer Success. Be the first to apply!
Related searches
- senior associate vice president Detroit, MI
- vp hr Detroit, MI
- vp of product (remote) Detroit, MI
- vice president of quality Detroit, MI
- vice president facilities Detroit, MI
- investment banking vice president Detroit, MI
- vice president education Detroit, MI
- vice president of environmental health and safety Detroit, MI
- vice president manufacturing Detroit, MI
- vp merchandising Detroit, MI