Patient Accounts Manager

ARKANSAS CHILDREN'S IS A TOBACCO FREE WORKPLACE. FLU VACCINES ARE REQUIRED. ARKANSAS CHILDREN'S IS AN EQUAL OPPORTUNITY EMPLOYER. ALL QUALIFIED APPLICANTS WILL RECEIVE CONSIDERATION FOR EMPLOYMENT WITHOUT REGARD TO RACE, COLOR, RELIGION, SEX, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, NATIONAL ORIGIN, AGE, DISABILITY, PROTECTED VETERAN STATUS OR ANY OTHER CHARACTERISTIC PROTECTED BY FEDERAL, STATE, OR LOCAL LAWS. Work Shift: Day Shift Time Type: Full time Department: CC807100 PSO Professional Billing Summary: Monday to Friday, full-time — Hybrid Additional Information: Manages the daily activities of the Patient Accounts department. Assists with the development of strategic plans, goals and outcomes. Develops policies and procedures to achieve department goals. Required Education: High school diploma or GED or equivalent Recommended Education: Bachelor's degree in a related field of study. Required Work Experience: High School Diploma/GED and 5 years of relevant experience, including at least 1 year in a leadership role. In lieu of a High School Diploma/GED, 7 years of experience with at least 1 year in a leadership role. Responsibilities: Develops and implements goals (including ability to do so independently). Develops staff that understands their job and their goals. Identifies key performance indicators and provides timely and understandable measurement of the key performance indicators. Identifies outliers and their root causes and solves the problem. Develop plans to avoid the problems in the future and monitor to assure the problem is resolved. Competent use of various systems and software appropriate to complete work. Uses understanding of work-flow to recognize and resolve problems and efficiencies. Develops strong relationship with key vendor contacts for software supported by outside vendors. Supports recommendations and procedures with written regulatory or contractual basis when appropriate. Collaborates with individuals and groups to resolve systems and work-flow problems. Full personnel authority including hiring, terminations, coaching, counseling, evaluating, and training. Serves as a payor and their fiscal agents. Performs other duties as assigned. #J-18808-Ljbffr