Director, Operations
Goodwin Recruiting
We are looking for a Director of Operations to oversee and lead our teams. We are looking for a structured, disciplined, and charismatic leader who has experience with upscale, full-service and multi-concept organizations.
Director of Operations Leadership Style:
- Charismatic: People want to follow
- Visible: Present in the restaurants and strong connection with the teams
- Accountability: Ability to set clear expectations with strong follow-through
- Strategic and hands-on: Able to move easily between big-picture strategy and restaurant-level realities
- Low ego: Builds strong leaders rather than becoming the center of every decision
- Direct: Comfortable having difficult conversations and challenging ideas constructively
- Adaptable: Effective across different cultures, personalities, markets and business models
Director of Operations Benefits:
- Very competitive salary
- Comprehensive health benefits, 75% individual and family covered by company
- Bonus - up to 20%
- Ability to travel and work remotely - you can live anywhere in the US
Director of Operations Experience & Qualifications:
- 5+ years of Director of Operations experience
- Complex, geographically dispersed restaurant portfolios with independent restaurants
- Experience with multiple concepts and brands
- Strong experience with licensing, management agreements and franchise relationships
- International operations
- New restaurant opening experience and restaurant turnarounds
Director of Operations Responsibilities:
- Lead and strengthen the Management Teams
- Improve restaurant-level performance and profitability
- Create great accountability and follow-through
- Translate the company vision into clear operational priorities and execution
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