Parts Counterperson

Parts Sales Associate

Tom Wood Honda in Whitestown is seeking a knowledgeable, experienced, and energetic Parts Sales Associate to join our team. If you're passionate about autos and thrive in a fast-paced environment, this is your opportunity to become a trusted expert for our customers and service department.

Location Note:

This position is currently based at our Anderson, IN location. Tom Wood Honda is excited to be transitioning to a brand-new dealership facility in Whitestown, Indiana , expected to open early 2027 . Team members hired now will have the opportunity to grow with us through this exciting transition.

What We Offer

• Paid Time Off & Vacation
• Paid Holidays
• Medical, Dental & Vision Coverage
• 401(k) with Company Match
• Life & Disability Insurance
• Professional Training & Career Development
• Tuition Reimbursement
• Service Awards
• Opportunities for Advancement

Key Skills & Competencies

MINIMUM OF 1 YR EXPERIENCE NEEDED

• Customer Engagement & Communication:
  • Greet customers promptly and courteously at the parts counter or over the phone.
  • Resolve customer needs and concerns with professionalism and efficiency.
  • Provide knowledgeable advice on parts compatibility, availability, and pricing.
• Product Knowledge & Inventory Management:
  • Assist customers in identifying the correct parts and accessories
  • Maintain and organize parts inventory with accurate counts and proper storage.
  • Stay current with products, parts, and industry trends.
• Collaboration & Support:
  • Work closely with the service department to ensure timely availability of parts for service jobs.
  • Support dealership events and promotions through parts-related activities.
• Adaptability & Physical Capability:
  • Handle multiple tasks efficiently in a fast-paced environment.
  • Lift and move parts and accessories as needed (up to 50 lbs).

Preferred Qualifications

• Excellent communication and customer service skills.
• Previous experience in a parts role is a plus, but training is provided.
• Knowledge of vehicles and parts is desirable.
• Strong attention to detail and organizational skills.
• Valid license with motorcycle endorsement and clean driving record.

Why Work Here?

At Tom Wood Group, you're more than an employee-you're a part of a family-owned company that has been serving communities for over 50 years. We believe in investing in our people through training, career development, and advancement opportunities . Our team thrives on collaboration, integrity, and a sincere desire to help others , and we're passionate about creating an environment where you can grow both personally and professionally.

What Makes Us Different?

• A company built on core values : Humbly Confident, Passionately Driven, Sincere Desire to Help Others, and Uncompromising Integrity
• Opportunities to advance across multiple industries and locations
• A culture that values your contributions and celebrates success
• Comprehensive benefits designed to support you and your family

Our Core Values

Humbly Confident | Passionately Driven | Sincere Desire to Help Others | Uncompromising Integrity

Employment Requirements:

All offers are contingent upon passing a background check, motor vehicle record review, social security verification, and drug screening. Tom Wood Group is an Equal Opportunity Employer.