Director, Commercial Liability Claims

Director, Commercial Liability Claims

WCF Insurance, an "A" rated carrier growing throughout the western states, has an immediate opening for a Director, Commercial Liability Claims. This full-time, exempt position reports to the VP, Commercial Claims and offers the opportunity for hybrid work. We are looking for someone who embodies WCF's core values: doing the right thing, being great at your job, and helping others succeed.

This position may be based at WCF's headquarters in Sandy, Utah, or in one of our regional offices in Meridian, Idaho; Las Vegas, Nevada; Englewood, Colorado; or Phoenix, Arizona.

Responsibilities

• Lead the general liability claims function including strategy, performance, and technical standards
• Establish and implement claims handling strategies, policies, and procedures to ensure consistent, high-quality outcomes
• Monitor and manage claim reserves, settlement authority, and expense controls to support financial performance and profitability
• Oversee vendor relationships, defense counsel, and third-party administrators to ensure effective claim outcomes
• Partner cross-functionally with underwriting, actuarial, finance, and risk management to align claim strategies with business objectives
• Analyze claims data, loss trends, and emerging risks to drive continuous improvement and proactive risk mitigation
• Manage department compliance with state and federal regulatory requirements
• Communicate key claims trends and performance indicators to leadership
• Provide leadership, direction, and support for the claims department
• Support development, engagement, and retention of a high-performing claims team

Qualifications

The most qualified applicants will bring:

• Bachelor's degree in business, risk management, insurance, or law; Juris Doctor preferred
• At least ten years of experience in umbrella and liability claims and insurance administration
• Proven leadership and managerial skills
• Deep expertise in general liability, auto liability, and/or commercial casualty claims
• Strong understanding of litigation, coverage analysis, litigation strategy, and complex claims handling
• Experience with claims analytics, trend identification, and operational improvement initiatives
• Excellent communication, negotiation, and decision-making skills

Internal candidates should have at least six months in their current position, and must have acceptable job performance, a good attendance record, and notify their current supervisor that they have applied.

Benefits

WCF Insurance offers an extensive compensation package. Benefits include Medical, Dental, and Vision insurance, company paid life insurance, 401K with a generous 6% employer match and additional benefits such as an Employee Assistance Program and time off to volunteer. All employees earn 4 weeks of vacation their first year.

Compensation

The expected pay range for this position is $120,000 to $160,000 annually depending upon education, experience, and individual qualifications.

WCF Insurance provides equal employment opportunity to all qualified applicants and employees regardless of race, color, religion, sex, age, national origin, veteran status, disability that can be reasonably accommodated, or any other basis prohibited by federal, state, or local law.