Lead Test Engineer

Position Overview

We are seeking an experienced NG911 Lead Test Engineer to lead quality assurance and testing activities for a Next Generation 911 (NG911) program. The ideal candidate will have extensive experience in test planning, performance testing, quality assurance leadership, and enterprise-level testing coordination.

The successful candidate will oversee testing strategies and execution across multiple applications and teams, ensuring that testing activities meet project requirements, timelines, and quality standards.

Key Responsibilities

• Lead all aspects of testing, including functional, regression, user, and integration testing.
• Define testing strategies and oversee test execution across multiple projects and applications.
• Develop, update, and execute comprehensive test plans, test scenarios, scripts, and documentation.
• Create, optimize, and execute Acceptance Test Plans (ATPs).
• Coordinate enterprise-wide testing activities to avoid scheduling conflicts.
• Guide QA team members in developing effective test plans and test scripts.
• Establish testing estimates, manage schedules, and coordinate testing resources.
• Monitor testing progress and ensure compliance with established standards and timelines.
• Develop and report QA metrics using test execution data.
• Collaborate with technical and non-technical stakeholders to support successful testing outcomes.

Required Qualifications

• Minimum 12 years of experience in a relevant technical or business application, product, platform, methodology, or skill set.
• Experience creating comprehensive test plans, scripts, and testing documentation.
• Proven knowledge of system software performance testing.
• Ability to establish performance testing direction across multiple projects or applications.
• Experience testing various technology platforms.
• Previous experience as a QA Lead working with multiple stakeholders.
• Experience developing testing estimates and managing testing schedules.
• Experience managing large-scale testing projects involving multiple applications and teams.
• Strong communication skills and ability to work with both technical and non-technical personnel.

Preferred Qualifications

• Experience in public safety systems and emergency communications.
• Knowledge of 911 telephony systems, logging and recording systems, Computer-Aided Dispatch (CAD), and radio console systems.
• Experience with User Acceptance Testing (UAT) planning and execution.
• Knowledge of enterprise integration across complex public safety applications.
• Experience testing network interfaces and protocols, including TCP/IP, SMTP, SNMP, and SIP.
• Knowledge of client-server computing, LAN/WAN technologies, and network operating systems.
• Strong leadership, interpersonal, coaching, and stakeholder management skills.

Work Location Requirements

This is a fully onsite position at Brooklyn, NY. Remote and hybrid arrangements are not available.

The schedule is Monday through Friday.