Director of Institutional Effectiveness

Salary: $77,411.00 - $87,088.00 Annually
Location : Riverton
Job Type: Full-Time
Job Number: 202300189
Department: Institutional Effectiveness
Opening Date: 05/12/2026
Additional Information: This position description is not intended, and should not be construed, to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as may be required.

Description
Position Summary
Under the guidance of the College President, the Director of Institutional Effectiveness is responsible for providing leadership for research, planning and evaluation activities to maximize institutional effectiveness in support of the college's mission and strategic priorities; and for developing and disseminating analytical data related to academic and administrative programs, strategic planning, accreditation and institutional effectiveness activities, enrollment trends, and required internal and state/federal external reports and surveys.

Examples of Duties

Essential Duties and Responsibilities

1. Plan, lead, and evaluate comprehensive processes of strategic planning, assessment, institutional research and broad oversight of the Artificial Intelligence initiatives. And, in coordination with the college HLC ALO, broad oversight for accreditation.
2. Work with college constituencies to develop and implement plans and services that support the college mission, to assess their effectiveness using relevant quantitative and qualitative data, and to use assessment to inform decisions about those programs and services.
3. Compile data to measure the achievement of key performance indicators, and reports these data in an annual report to the campus leadership and community.
4. Develop and maintain an up-to-date electronic data set on key performance indicators.
5. Provide support of college-wide assessment of student learning, including developing and implementing data tools and reports, disseminating best practices on assessment activities to the college community, conducting relevant training and mentoring activities for faculty and staff, and ensuring a linkage between assessment of student learning, academic program review, and institutional effectiveness.
6. Provide leadership and resources to support strategic enrollment management efforts, including analysis and recommendations based on internal data trends, and external guidance on best practices and trends likely to affect CWC.
7. Coordinate the collection and reporting of data to the Wyoming Community College Commission, U.S. Department of Education, and other regulatory authorities to include IPEDS, the Community College Survey of Student Engagement, NJCAA reporting and others as necessary.
8. Develop, implement, and maintain systems to collect data; produce statistics, analyses, reports, and reviews relative to internal and external requests for data. Work with large complex data sets, including exporting/importing from various sources, cleaning data files and maintaining historical records.
9. Develop and maintain data visualization tools to inform the college community and empower the use of data-informed decision-making.
10. Lead the effective utilization of data for planning, policy-making, and program improvement across the college.
11. Manage the strategic planning process, including plan development and tracking progress, and evaluate for process improvement.
12. Work with departments across the college to align department level planning with college-wide objectives and key performance indicators and to identify outcomes and performance measures appropriate to instructional and non-instructional areas.
13. With the Cabinet, ensure that budgetary planning aligns with and supports strategic planning and implementation.
14. Promote a college-wide culture of inquiry in which evidence-based assessment is used to measure the effectiveness of all programs, services, and processes.
15. Provide professional development opportunities to strengthen institutional effectiveness skills throughout the college.
16. Attend monthly Board meetings and prepare and present reports as needed. Attend President's Cabinet meetings.
17. Represent the college at state level meetings, professional meetings, and conferences in the area of institutional research and effectiveness.
18. Operate within the scope of and complies with CWC policies, procedures and practices.
19. Perform other reasonably related duties as directed or assigned.

Typical Qualifications

Position Specifications and Minimum Qualifications
Education

• Master's degree in higher education administration, business administration, measurement, statistics, social science or other related quantitative discipline from a regionally accredited institution of higher learning recognized by the U.S. Department of Education.

Experience

• Five (5) years of progressively responsible experience in education research or planning, quantitative and qualitative research methods, assessment within higher education and higher education accreditation processes.

Licenses/Certifications

• Possess and maintain a valid State of Wyoming driver's license and be insurable by the college's insurance carrier. Successful completion of criminal background screening required.

Equivalency Statement

• Equivalent combinations of education and experience from which comparable knowledge and abilities can be acquired may be considered on a case-by-case basis.

Desired Qualifications

• Experience with R Studio, SQL, Tableau, Watermark Planning and Self Study for Strategic Planning (or similar strategic planning software)

Knowledge, Skills, and Abilities

1. Considerable knowledge of computer software programs, including database and spreadsheet applications, and Ellucian Colleague software applications and institutional data warehouse mining and report generators such as Colleague Reporting and Operating Analytics (CROA).
2. Considerable knowledge of accreditation, licensure, and regulatory standards and experience in participating in site visits and surveys.
3. Considerable knowledge of qualitative and quantitative research design, statistical methodology (including multivariate analysis), and database systems supporting research activities.
4. Knowledge of CWC policies, procedures and practices.
5. Knowledge of state/national/international higher education issues and regulations.
6. Knowledge of state and federal laws relating to community colleges and higher education.
7. Knowledge of the role of the comprehensive community college in a rural environment including serving traditional, non-traditional, and distance education students.
8. Knowledge of best practices in higher education, community college leadership, and student learning.
9. Knowledge of current theory and practice of strategic planning in a higher education setting.
10. Knowledge of statistical and analytical survey instruments, protocol, and procedures.
11. Knowledge of higher education planning and analysis methodologies.
12. Demonstrated commitment to academic excellence and student learning.
13. Demonstrated commitment to principles, ethics, and integrity congruent with the mission, vision and values of the college.
14. Demonstrated proficiency in the use of word processing, database, presentation, and spreadsheet applications, specifically Microsoft Office Suite applications (Word, Excel, PowerPoint), and Google applications (Gmail, Drive, Docs).
15. Ability to effectively communicate both verbally and in writing with skill in highly effective interpersonal communication.
16. Ability to serve as an innovative, entrepreneurial, and visionary leader.
17. Ability to exercise group leadership skills, which emphasize collaboration, consensus building, conflict resolution, and problem solving.
18. Ability to work in a way that honors diverse cultures, ideas, perspectives and people with demonstrated skill in valuing diversity in the accomplishment of goals and work tasks.
19. Ability to relate with a diverse group of people in a professional, helpful manner and to maintain composure when faced with difficult situations.
20. Ability to organize, prioritize, and follow projects and tasks through to completion within established deadlines.
21. Ability to analyze statistical data and generate reports and design and administer survey instruments.

Level of Supervision

• This position operates with a significant amount of autonomy with the guidance of the President; and provides supervision to direct reports.

Working Environment

• Reasonable accommodation will be extended to otherwise qualified individuals with a legally recognized disability.

Equipment Used

• Standard office equipment including personal computer, calculator, fax machine, ten-key calculator by touch, phone, scanners, copy machine, and telephone. Motor vehicle.

Physical Requirements

• Tasks require a variety of physical activities, which do not generally involve muscular strain, such as walking, standing, stooping, sitting, reaching and light lifting. Regular talking, hearing and seeing required in the normal course of performing the job. Common eye, hand, finger dexterity required to perform some essential functions. Mental application utilizes memory for details, verbal instructions, emotional stability, discriminating thinking and creative problem solving. Ability to operate a motor vehicle.

Environmental Conditions

• Work is primarily performed in an office setting. Position requires evening and weekend work. The position requires occasional travel.

CWC is an Equal Opportunity Educator and Employer. We are committed to a multicultural environment and strongly encourage applications from women, minorities, veterans, and persons with disabilities.


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We offer a complete benefits package to full-time employees including health care, dental, vision, retirement, deferred compensation plans, flexible spending accounts, life insurance, long-term disability, holidays, vacation, and sick leave.
Part-time employees who work an average of __ hours per week over the course of a year, receive benefits on a pro-rated basis.
To learn more details, visit our benefits page.