Sales Associate

Job Description

Job Description

Job Description – Sales Floor

Job Type: Full-time

Company Overview: Lewis Marine Supply is a fast-growing, high-volume 60+ year established Marine Distributor and Retailer located in sunny South Florida, with locations throughout the Southeastern US. We are committed to providing exceptional customer service and high-quality products to our customers and community and strive to create a welcoming environment where customers can enjoy a seamless shopping experience.

Position Overview: As a Sales Floor Representative, you will be the primary point of contact for customers visiting our retail location. You will assist customers in finding and purchasing products, provide product information and recommendations, and ensure a positive shopping experience. Your role is essential in driving sales and building long-term customer relationships.

• Customer Service: Greet customers warmly as they enter the store and provide assistance in locating products, answering questions, and offering recommendations based on their needs.
• Product Knowledge: Develop a deep understanding of the products sold in the store, including features, specifications, pricing, and applications. Stay informed about new arrivals, promotions, and special offers.
• Upselling and CrossSelling: Identify opportunities to upsell or crosssell complementary products to increase sales and enhance customer satisfaction. Offer additional products or accessories that meet the customer's needs.
• Order Fulfillment: Assist customers with placing special orders or requests for products that are not available instore. Coordinate with other departments or suppliers to fulfill customer orders in a timely manner.
Qualifications:
• Proven experience in inside sales or customer service roles.
• Strong communication and interpersonal skills, with the ability to build rapport and influence decisionmakers.
• Resultsoriented mindset with a focus on achieving sales targets and delivering quality customer service.
• Excellent organizational skills and attention to detail in managing sales pipelines and documentation.
Benefits:
• Competitive pay based on experience.
• Opportunities for advancement and career growth.
• We offer you and your eligible family members a comprehensive and valuable benefits program.