Shift Manager on Duty

About the Bellevue Club and Hotel Join the team at the premier athletic and social club on Seattle’s Eastside. The Bellevue Club is a vibrant gathering place merging 250,000 square feet of world-class fitness facilities, four innovative dining spaces, and unique recreational areas. The property is also home to the Bellevue Club Hotel, a luxury 66-room boutique hotel, and a full-service spa. We are dedicated to wellness, luxury, and exceptional service. The Bellevue Club Hotel is seeking a dependable, accountable, and proactive Manager on Duty for a full-time role. This critical position serves as the operational leader during assigned shifts, ensuring seamless guest experiences, team alignment, and facility safety. Compensation: $29-$29 per hour. Key Responsibilities Operational Leadership & Guest Experience Act as Lead Authority: Assume operational guidance of the club and hotel in the absence of senior management, ensuring adherence to established policies. Resolve Escalations: Address and resolve guest or member complaints efficiently, following up with department heads to implement long-term solutions. Administrative Support: Support the Business Office after standard weekday hours to assist members and prospective applicants. Staff Development: Participate in and facilitate staff training programs to maintain premium service standards. Facility Oversight & Shift Security Secure the Property: Execute strict opening and closing checklists, including patrolling public areas, verifying back-of-house security, and locking down the facility. Monitor Systems: Oversee building alarm systems and maintain comprehensive knowledge of the central fire panel and detector locations. Log & Communicate: Document daily operational updates in the Bellevue Club logbook, reviewing notes from previous shifts to ensure seamless transitions. Emergency Response & Safety First Responder: Serve as the primary on-site responder for emergencies, utilizing CPR, First Aid, or AED equipment as necessary. Incident Documentation: Investigate, log, and report safety hazards or medical incidents. Safety Training: Educate and drill staff members on fire, evacuation, and emergency protocols. Qualifications & Skills Decision-Making: Confident problem-solver who anticipates operational needs and thinks steps ahead. Communication: Exceptional interpersonal skills with a commitment to a collaborative, team-first environment. Reliability: Proven track record of accountability, punctuality, and handling high-responsibility scenarios. Certifications: Current CPR/First Aid/AED certification (or willingness to obtain upon hire). What We Offer Comprehensive Medical, Vision, and Dental insurance (eligible after 60 days). 401(k) retirement plan with a generous employer match. Complimentary access to world-class club facilities, amenities, and group fitness classes. Generous employee discounts at our dining spaces, spa services, and retail products. Dedicated training, development pathways, and employee recognition programs. Free on-site parking in a luxurious, newly remodeled work environment. This third party embed for Google Maps is being blocked We need your permission to load this Service (Google Maps). The embedded third party Service is not allowed to display until you provide consent. For this third party feature to load, please click 'accept'. #J-18808-Ljbffr Bellevue Club