Account Executive

Account Executive | AI-Powered Healthcare Technology

Location: New York City, NY

Work Type: Full-Time | Fully On-Site

Compensation: $140,000–$250,000 OTE (60/40 base/variable split) + Equity

About the Company

Shields Group Search is partnering with an innovative AI-powered healthcare technology company transforming how doctors, pharmacies, payers, and biopharma organizations connect to accelerate the delivery of new science and treatments to patients.

The company's platform is designed to streamline complex healthcare workflows, improve collaboration across the healthcare ecosystem, and make it easier for provider organizations to adopt technology that delivers meaningful value.

About the Role

Our client is seeking Account Executives to join its Provider Growth team in New York City.

The Provider Growth team is responsible for helping provider organizations move from initial contact to full activation, with an emphasis on making onboarding fast, simple, and effective so users realize value early.

This is a quota-carrying, full-cycle Account Executive role, not a traditional post-activation customer success position. You'll own the process of bringing new and existing provider practices onto the platform, building repeatable go-to-market strategies around prospecting, outreach, product demonstrations, training, onboarding, activation, and proactive intervention when adoption stalls.

You'll work closely with Revenue Operations & Analytics, Operations, Product, and Engineering to create a cohesive, scalable customer experience.

This is an opportunity for a highly motivated, low-ego sales professional who thrives in fast-paced startup environments, takes ownership of complex sales cycles, and enjoys working directly with customers to drive meaningful outcomes.

Key Responsibilities

• Own the full sales and onboarding lifecycle: Manage provider organizations from initial outreach and engagement through deal closure, onboarding, and full activation.
• Build and close target accounts: Develop, maintain, and convert a pipeline of prospective provider organizations in partnership with Revenue Operations & Analytics.
• Drive new business development: Lead proactive outreach and engagement strategies to bring new practices into the sales funnel.
• Deliver product demonstrations and training: Host compelling product demos, training sessions, and onboarding walkthroughs tailored to healthcare staff, clinicians, and administrators.
• Develop scalable go-to-market processes: Build and refine repeatable sales and onboarding playbooks, self-service resources, and processes that support efficient growth.
• Monitor customer activation and adoption: Leverage data to identify onboarding challenges, address adoption barriers, and proactively intervene when engagement stalls.
• Collaborate cross-functionally: Partner closely with Operations, Product, Engineering, and Analytics to ensure a seamless customer journey and continuously improve the platform experience.

Ideal Candidate Profile

We're looking for a quota-carrying Account Executive with demonstrated success owning full-cycle sales, ideally within a high-growth technology startup or healthcare technology environment.

The ideal candidate combines strong consultative sales capabilities with the operational mindset needed to manage complex customer onboarding and drive adoption.

Qualifications & Experience

• Demonstrated experience as a quota-carrying Account Executive, ideally within technology-driven organizations similar to Plaid, Samsara, or high-growth SaaS startups.
• Proven track record of managing full-cycle sales, including prospecting, discovery, product demonstrations, negotiations, and deal closure.
• Experience in sales, customer success, or implementation, ideally within a startup or health-tech environment.
• Strong understanding of consultative selling methodologies, including MEDDIC or similar structured sales processes.
• Hands-on experience with HubSpot or comparable CRM platforms, including pipeline management, sales tracking, and reporting.
• Familiarity with healthcare workflows, provider organizations, medical practices, or electronic health records (EHRs) is highly desirable.
• Ability to quickly learn, understand, and communicate complex technology solutions.
• Strong analytical capabilities and comfort using data to drive decisions, evaluate adoption, and improve processes.
• Experience navigating ambiguous sales cycles while independently driving opportunities forward.
• Comfortable operating in a demanding, high-autonomy environment with shifting priorities and frequent context switching.
• Based in New York City with the ability to work fully on-site in Manhattan

What Makes a Strong Candidate

Beyond technical qualifications and sales experience, our client places significant emphasis on team fit, ownership, and execution.

Key characteristics include:

• Low ego, high ownership: A hands-on professional who takes accountability, operates independently, and does whatever is needed to move the business forward.
• Strong quota-carrying sales background: Demonstrated ability to generate pipeline, manage opportunities, and consistently close business.
• Excellent former teammate feedback: A strong reputation among former colleagues, reflected in positive references and high teammate NPS.
• Startup mentality: Comfortable building processes from scratch, solving ambiguous problems, and operating without extensive structure.
• Customer-centric approach: Ability to build trust with providers, administrators, and healthcare stakeholders throughout the sales and onboarding process.
• Adaptability and technical aptitude: Quickly masters new technology, navigates evolving priorities, and uses data to improve results.
• Healthcare domain knowledge: Familiarity with provider practices, healthcare operations, or EHR platforms is a significant advantage.

Compensation & Logistics

• On-Target Earnings (OTE): $140,000–$250,000 annually
• Compensation Structure: 60% base salary / 40% variable compensation
• Equity: Included in the compensation package
• Location: SoHo, New York City
• Work Arrangement: Fully in-office

If you're a driven, quota-carrying Account Executive who thrives in startup environments, enjoys owning the full customer journey, and wants to help transform how healthcare organizations adopt innovative technology, we'd love to hear from you.